Results-oriented Senior Operations & Research Analyst with proven success in risk assessment, data mining, and market intelligence. Streamlined data processes, enhancing accuracy and efficiency for Fortune 500 clients.
Overview
8
8
years of professional experience
Work History
Senior Operations & Research Analyst
Net-Square Solutions Pvt Ltd.
01.2021 - Current
Company Overview: Client – RiskRecon, a Mastercard Company
Conduct in-depth research on multinational companies and government entities to identify subsidiaries, industry classification, and breach history, enabling accurate risk assessment for Fortune 500 clients.
Streamlined data collection from 10+ sources (Bloomberg, Crunchbase, Hoovers, Annual Reports), reducing turnaround time by 25%.
Designed custom reports and visualizations that improved decision-making speed by 15% for senior management.
Implemented quality assurance frameworks to improve data accuracy and reliability, reducing rework by 20%.
Developed and delivered training programs to upskill team members on research tools, boosting productivity across the department.
Client – RiskRecon, a Mastercard Company
Inside Sales & Market Research Specialist
Dun & Bradstreet
Mumbai
09.2019 - 01.2021
Conducted industry research across APAC, EMEA, and North America to support high-value B2B lead generation.
Verified company data through third-party sources, increasing database accuracy by 15%.
Liaised with the sales team to schedule C-level meetings, contributing to pipeline growth of ₹1.2 Cr annually.
Maintained MIS reports to track lead generation performance and campaign ROI.
Marketing & Business Development Executive
Nestaway Technologies Pvt Ltd.
Mumbai
11.2017 - 05.2019
Optimized digital channels (Facebook, real estate portals) to increase lead acquisition by 30%.
Converted leads into paying customers, achieving and exceeding monthly sales targets.
Created brand awareness campaigns to expand market reach within competitive segments.
Education
MBA – Operations Management - Operations Management
NMIMS
Mumbai
01.2024
B.Com - Commerce
Somaiya Degree College
Mumbai
01.2015
HSC -
D.A.V
Mumbai
01.2012
SSC -
M.H.S
Mumbai
01.2010
Skills
Competitive Analysis
Risk Assessment
Market Intelligence
Data Mining
Secondary Research
Company Profiling
Advanced Excel
PowerPoint
Bloomberg
Crunchbase
Hoovers
LinkedIn Sales Navigator
SQL
Stakeholder Management
Process Optimization
Project Coordination
Reporting & Dashboard Creation
Quality Assurance
Training & Development
Achievements Highlights
Recognized by RiskRecon leadership for accuracy in data profiling and timely delivery of high-impact reports.
Led a process improvement initiative that reduced operational bottlenecks and improved delivery timelines.
Consistently rated 'Exceeds Expectations' in annual performance reviews.
Timeline
Senior Operations & Research Analyst
Net-Square Solutions Pvt Ltd.
01.2021 - Current
Inside Sales & Market Research Specialist
Dun & Bradstreet
09.2019 - 01.2021
Marketing & Business Development Executive
Nestaway Technologies Pvt Ltd.
11.2017 - 05.2019
MBA – Operations Management - Operations Management
Sr Software Engineer at P Square Toll Solutions India Pvt Ltd / Seeroo IT Solutions (P Square Solutions LLC – Contractor)Sr Software Engineer at P Square Toll Solutions India Pvt Ltd / Seeroo IT Solutions (P Square Solutions LLC – Contractor)
Senior Operations Research Analyst, GS-1515-13 at The Research and Analysis Center (TRAC)Senior Operations Research Analyst, GS-1515-13 at The Research and Analysis Center (TRAC)