Working as Senior Technical Manager at Capgemini with more than 19 years of rich experience in software development and 7+ years of diverse experience working as Technical Project Manager, Delivery Manager, Service and Scrum Master in ATG E-Commerce, ATG Merchandising, ATG CSC, Oracle Cloud Commerce (OCC) and Oracle technologies.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Senior Technical Manager
Capgemini
02.2017 - Current
Company Overview: Canon Europe business contributes around one third of Canon's global sales revenue, selling to more than 100 countries in Europe, Middle East and Africa
Canon has strategic headquarters in the UK which is the home to Canon Business Solutions team and where the Corporate Strategy Centre is run
Canon has operational headquarters in the Netherlands which is the base for the Canon Consumer Imaging team and the European Logistics Centre
Working as Project Manager and Scrum Master for the Print Service Plan Subscription Project (UC4) on Oracle Cloud Commerce (OCC) and handling a team of 20+ team members
Working with Client as Delivery and Project Manager to estimate and prioritize the enhancement for Parts Store Project on Oracle Cloud Commerce (OCC) and Print Subscription Project on ATG E-Commerce
Leading the Production Support Team for E-Commerce handling both B2C and B2B Stores build on ATG E-Commerce and Oracle Cloud Commerce (OCC) Platform
Handled multiple projects for E2E Delivery for Print Subscription UC3 from ATG E-Commerce and Zuora side starting from business requirement gathering, discovery, analysis, JIRA stories preparation and prioritization to development, System testing, integration testing, performance testing, regression testing and Production GO LIVE
Worked onshore as Technical Support Manager at client location at Stockley Park, Greater London for 2 years and resolved critical issues during peak periods of Black Friday and Covid-19 pandemic purchase of Inks and Printers for Canon in 2020, coordinating with offshore team
Canon Europe business contributes around one third of Canon's global sales revenue, selling to more than 100 countries in Europe, Middle East and Africa
Canon has strategic headquarters in the UK which is the home to Canon Business Solutions team and where the Corporate Strategy Centre is run
Canon has operational headquarters in the Netherlands which is the base for the Canon Consumer Imaging team and the European Logistics Centre
Company Overview: Tesco.com aimed to be a portal for non-food business of TESCO which is built on ATG E-Commerce platform
The application was developed to provide a single platform for Tesco Sellers and Supplier to sell their products
Worked as Tech Lead for Production issues for CSC module for 1 year and involved in resolving of the Incident request (Technical and Non-Technical)
Leading the team to resolve IMs, PMs and RF within SLA and prepare RUN report every week to share with Stake Holders
Worked as Tech Lead for delivering significant projects for Tesco such as Improved Communications (Email Communications and SMS to the Customer) for CSC, Delivery Options and Listing
Played role as a Scrum Master and lead a team of 20 members for CSC module and helped in the delivery and development of Major Projects such as Manual Refunds
Conducted regular connects with Business team/Stake Holders on requirement gathering for Manual Refunds and Improved Comms project and guided the team to resolve the queries during Requirement/Development phase
Worked at Onsite (TESCO UK) to support Delivery Options and Listing modules in Production
Received Business appreciation for the GO LIVE support in Production for the successful launch the Release 2.1
Tesco.com aimed to be a portal for non-food business of TESCO which is built on ATG E-Commerce platform
The application was developed to provide a single platform for Tesco Sellers and Supplier to sell their products
Associate L2
Publicis Sapient
09.2008 - 06.2009
Company Overview: The WTP platform aims to be a single platform for Epson Europe eBusiness operations
The Application is being developed to target user across different countries such as UK, France, Italy, Portugal and Spain
Worked on front end part of this application and was responsible for creating Form Handler, Droplet and Repository for the development of the Home Page and Admin Page
Integrated Email Reaction (3rd Party Application) with the Epson WTP to get the Hard Bounce and Soft Bounce Emails and the Newsletter unsubscribe by the user using Web Services
The WTP platform aims to be a single platform for Epson Europe eBusiness operations
The Application is being developed to target user across different countries such as UK, France, Italy, Portugal and Spain
Technologies: ATG 9.1, Java/J2EE, Web Services
Senior Software Engineer
Wipro Technologies
09.2007 - 08.2008
Company Overview: This project is based on the development of the E-commerce site for selling of the products for Future Group
Worked on the Development of the JSP and Java pages for the ATG Search Implementation for FutureBazaar.com
Lead a team of 4 members during design, implementation and bug fixing for ATG Search module
This project is based on the development of the E-commerce site for selling of the products for Future Group
Senior Developer
Aztecsoft (merged with Mindtree)
05.2005 - 08.2007
Company Overview: This project was developed to add the functionality of purchasing a KIT along with normal products and packages by uploading them from the SQW with some predefined data along with Committed and Uncommitted balances
Played active part in handling a separate sub-module of the project
Release won the award in different categories including zero UAT bug release and set standard for the other releases
This project was developed to add the functionality of purchasing a KIT along with normal products and packages by uploading them from the SQW with some predefined data along with Committed and Uncommitted balances