Saurabh Kaushik
Marketing Cloud Project Manager
Ghaziabad
Summary
Bringing over 15 years of expertise as a Project Manager specializing in Salesforce Marketing Cloud and Process Industries, Orchestrated transformative strategies at the nexus of technology and leadership.
Overview
16
16
years of professional experience
Work History
Marketing Cloud Project Manager
Media Monks
05.2023 - Current
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
- Effectively managed scope creep by establishing clear boundaries on requested changes while keeping projects aligned with original objectives and budgets.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results .
- Created accurate budgets based on resource requirements, allowing for optimal allocation of funds across all aspects of the projects.
- Facilitated change management processes within organizations by effectively communicating benefits of new systems or processes being introduced during projects.
- Enhanced overall project success by conducting thorough post-project evaluations and incorporating lessons learned into future efforts.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Project Consultant
Snillrik International Pvt. Ltd.
09.2018 - 04.2023
Senior Project Engineer
ISGEC Heavy Engineering Ltd
06.2011 - 09.2018
Project Engineer
Spray Engineering Devices Ltd.
07.2008 - 06.2011
Education
B.Tech -
Noida Institute of Engg. & Tech (UPTU)
Class XII - undefined
Uttar Pradesh State Board S.D. Inter College
Class X - undefined
Uttar Pradesh State Board M.M. Inter College
Skills
Project Management
Timeline
Marketing Cloud Project Manager
Media Monks
05.2023 - Current
Project Consultant
Snillrik International Pvt. Ltd.
09.2018 - 04.2023
Senior Project Engineer
ISGEC Heavy Engineering Ltd
06.2011 - 09.2018
Project Engineer
Spray Engineering Devices Ltd.
07.2008 - 06.2011
B.Tech -
Noida Institute of Engg. & Tech (UPTU)
Class XII - undefined
Uttar Pradesh State Board S.D. Inter College
Class X - undefined
Uttar Pradesh State Board M.M. Inter College
Proficiency Forte
Resourceful Project Manager with 15+ years of expertise in IT and Process Industries business operations. Financial oversight and resource management to achieve smooth flow and project operations. Monitors projects by adhering to delivery schedule and budget, managing team, identifying problems and providing targeted solutions.
- PRINCE 2 Foundation and Practitioner Certified in Project Management
- Rewarded 35 PDU's of PMP Certification for PMI Project Management Programme.(Pursuing)
- Certified Marketing Cloud Email Specialist.
- Certified Marketing Cloud Administrator.
- Certified Salesforce CRM Associate.
- Certification in Project Management from IIT-Delhi CEP Programme
- Well versed with Jira Board Management, Trello Cards and some other internal organizational tools.
- Proficient in Project Management, Budget Preparation and Interdepartmental Coordination
- Used Mobile Connect, Email Studio, Journey Builder and Automations, Marketing Cloud connect products of SFMC
Recent Marketing Cloud Projects
- Transforming customer experiences in another Marketing cloud Personalization project for a leading FMCG organization where we have seamlessly integrated abandoned cart recovery and new sign-up incentives. With tailored recommendations and targeted messaging, we've elevated engagement, driving conversions and fostering lasting brand loyalty.
- Project of Marketing Cloud Personalization for Soccer League Championship to enhance the customers experience on deferent touch points and i ncrease the lead conversion.
- Project for Migrating from Pardot to Marketing Cloud , Customer was previously leveraging Pardot but due to limited features available, need to migrate the system from Pardot to Marketing Cloud., SAP, Email Studio, Journey Builder, Automation, Cloud Pages
- Project for NGO charity for mental health services, Need to design a sophisticated system to gamify sleep patterns for adults where Marketing cloud was used to send timely reminders to update their Sleep cycle on the portal so at end of month we can find winners., Mobile Connect, Journey Builder, Automation, Marketing Cloud Connect and SF Reporting
- Project for Magazine Subscribers , Need to design a system which offers sending loyalty and new customers coupons for Regular Subscriber s., we have leveraged Email Studio, Journey Builder, Automation, Marketing Cloud Connect and SF Reporting
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