Saurabh Kudterkar
Mumbai
Summary
Professional sales executive with several years of experience attending to customer needs and converting prospects to increase sales. Accomplished in emphasizing service features and benefits, preparing sales order forms and developing reports. Expert in overcoming objections from prospective customers to maximize sales opportunities.
Overview
6
6
years of professional experience
Work History
Sales Executive
Metropolis Healthcare Ltd
Mumbai
03.2018 - 02.2024
- Negotiated contracts with clients on behalf of the company.
- Presented product demonstrations at trade shows, conferences, and other events.
- Initiated contact with prospects via email campaigns or cold calls to generate leads.
- Trained junior sales staff on techniques for improving customer service experience.
- Cultivated relationships with existing customers to encourage repeat business.
- Resolved customer complaints in a timely manner while providing excellent customer service.
- Developed and implemented sales strategies to meet customer needs and increase revenue.
- Utilized CRM software to manage customer interactions and sales processes efficiently.
- Recommended, selected and located merchandise based on customer desires.
- Described merchandise and explained use, operation and care.
- Generated reports to summarize sales performance metrics and present findings to management team.
- Implemented processes for cross-selling products or services based on customer needs.
- Attended industry events to build relationships with key contacts in the field.
- Monitored feedback from customers regarding product quality and suggested improvements accordingly.
- Utilized CRM software to track leads and manage accounts throughout sales cycle.
- Contacted current and potential clients to promote products and services.
- Adjusted sales techniques based on interactions and feedback from customers and peers.
- Trained and mentored junior sales representatives and team members.
- Prepared and submitted sales reports and expense reports on a regular and timely basis.
- Negotiated contracts and closed agreements to maximize profit.
- Acted as a liaison between the customer and cross-functional internal teams.
- Delivered sales presentations to high-level executives and decision-makers.
- Enhanced product knowledge through continuous learning and professional development activities.
- Set and monitored sales targets for individual team members and the team as a whole.
- Reviewed and analyzed sales performance against plans to determine effectiveness.
Education
Diploma in Data Scientist - Python, Machine Learning , Statistics, Data ScienceTools
Learnbay
Banglore05-2024
MBA - Healthcare Management
ITM Kharghar
Navi Mumbai 07-2016
Master of Science - Biotechnology
IES, Varsoli
Alibag, MH07-2010
DMTI SOFTPRO
Navi Mumbai Skills
- Sales and Marketing in Healthcare
- Digital Marketing
- Fresher in Data Scientist
- Scientific Content writing
Languages
English
Proficient
C2
Hindi
Elementary
A2
Marathi
Beginner
A1
Timeline
Sales Executive
Metropolis Healthcare Ltd
03.2018 - 02.2024
Diploma in Data Scientist - Python, Machine Learning , Statistics, Data ScienceTools
Learnbay
MBA - Healthcare Management
ITM Kharghar
Master of Science - Biotechnology
IES, Varsoli
DMTI SOFTPRO
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