Mainframe Developer with extensive experience at NTT DATA and Tata Consultancy Services (TCS), specializing in COBOL, JCL, DB2, VSAM, and CICS for banking and financial services. Led enhancements of credit card transaction systems at NTT DATA, achieving high reliability and compliance with SLAs. Recognized for expertise in incident management and root cause analysis, delivering effective solutions in complex environments. Contributed to critical mainframe operations at TCS, optimizing job flows and resolving production issues for major financial institutions.
Tax Shareworks, 6 Weeks, Primarily involved in managing US tax forms such as the 1099 and 1042S forms, as well as handling corporate actions and dividend distribution processes. Developed a strong proficiency in overseeing the end-to-end generation process for these forms, ensuring accuracy and compliance with regulatory requirements. US Retail Banking, 487 Days, Involved in supporting nearly 15 applications catering to diverse banking activities utilizing mainframe technology. Closely monitored mainframe production batches to ensure adherence to predefined service level agreements (SLAs). US RETAIL, 212 Days, Handled mainframe operations and support, including troubleshooting applications, job monitoring, batch monitoring, and prioritization of jobs and queues. Expert in resolving batch issues within SLAs.