Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

saurabh kunal

Software Engineer
bangalore

Summary

  • 15+ years of IT & operations experience.
  • Extensive experience in IT operations.
  • Involved in Level-1, 2, and 3 production support activities.
  • Successfully build forecasting model for business. Tableau and Python were used for all operations in scope till final deployment at client side.
  • Analyzed and resolved problem and collaborate across teams when necessary to fix critical production, chronic, or task automation issues.
  • Experience in a broad range of areas related to supporting multiple technologies, problem solving, managing application jobs, managing application logs, backup/recovery, upgrade/install application.
  • Experience supporting corporate/customer using technologies covering UNIX, Microsoft SQL Server, Oracle.
  • Experience in Application development and support in Production environment and cross-platform web-based applications troubleshooting.
  • Good scripting knowledge (Shell) to perform different tasks. Automated lot of manual reports. Expert in troubleshooting severity-1, 2 issues in production environment.
  • Proven leadership to Product Owners, SMEs, and business stakeholders to implement solutions. Expertise in running MIM (Major Incident Management) outage call. Incident/Problem and knowledge management with expertise in driving RCA (Root cause analysis).
  • Excellent communications, interpersonal, consultative skills, along with clients, vendors, business/IT management.
  • AGILE practitioner and well versed with SCRUM methodology. Have six years of Onsite experience in US with JP Morgan and Barclays and worked directly with Clients and business users.
  • Financial Planning and Analysis

Overview

16
16
years of professional experience
3
3
Certifications

Work History

AVP

JP Morgan Chase
09.2022 - Current

Firmwide Finance and Business Management Tooling, Product and Process Transformation

· Product Support of myIG suite of applications ( a part of a Business Management Governance Tool) Designed Automation workflows using Alteryx to improve operational efficiency while transferring data between integrated applications

· Worked on a strategic initiative with firmwide LOBs and stakeholders and Finance Business Managers to decommission clarity and implement an actuals engine to calculate forecast and actuals from the internal tool

· Achieved yearly objectives as a PO for Tech Modernization, Better UX and improving financial granularity as a part of the BOW 2022.

· Leveraged Actuals Engine to achieve the firm projection of saving maximum tech capitalization expense.

· Integration of an Internal Time-Booking app with PPM Tool to calculate the labor and non-labor expense which is used by over 50k user across the firm

· Work with business to understand there requirements and designing Tableau workbook for there requirement

Assistant Consultant

Tata Consultancy Services
11.2016 - 07.2022

CLIENT :BARCLAYS

· Global lead handling market data, static data management and Time series data which is golden source of data across the Barclays and the escalation point of contact during the APAC and EMEA hours.

· Working as a SME and Technical lead with 12 years of experience and managing the team of 15 people for one of the application portfolio within Barclays account.

· Capacity management and modelling capacity and forecasts using historical data.

· Discuss all production support aspects with application development team.

· Provide technical support for production cycles jobs and troubleshoots issues.

· Handling major incidents and Interact with infrastructure, change management, QA, DBA and application teams and coordinate escalation and resolution of major incident service issues. Prioritize issues raised and resolve it accordingly.

· Provide regular reports to management on application status and other metrics.

· Report promptly to management and business partners regarding critical outages until resolution.

· End to End planning and participation in disaster recovery (DCR) and BCM activities of the applications and Database migration from SQL 2005 to SQL 2012 from Application end.

· Reuter’s configuration changes for new live rate setup by communicating with business, Reuters Refinitive and market data team which includes different (IDN_SELECTFEED and DATA DICTIONARY (Cross tabulation) RICS setup.

· Troubleshooting the live rate issues along with the market data team and Reuters Refinitive when the discrepancy is reported by the trader or Desk.

· Application source the Data from Reuters Trep Servers.

· Implementing RIC/Permission changes as per the Reuters DN notifications on time by communicating with the different Stakeholders of the bank.

· Manage Complete Release management using CI CD pipeline (SDLC) from UAT to PROD.

· Troubleshooting different kinds of API issues for users/traders.

· Generate TLS X.509 certificate and apply on servers.

· Perform Analytics on Audit data on weekly basis using tableau to analyze and draw insights to help management to identify the per min transactions on the database and the heavy users publishing the data.

· End to End planning of Database migration from Sql 2017 to Sql 2019.


IT Analyst

TCS
08.2008 - 09.2016

CLIENT:JP Morgan Chase


Worked on Home Lending Applications

Education

BE in Computer Science -

Manipal University

PGPDM in Data Science Engineering - undefined

Great Lakes Institute

Skills

Windows95/98/NT/XP/2000/2007

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Certification

AWS Certified Solution Architect

Timeline

AVP

JP Morgan Chase
09.2022 - Current

Assistant Consultant

Tata Consultancy Services
11.2016 - 07.2022

IT Analyst

TCS
08.2008 - 09.2016

BE in Computer Science -

Manipal University

PGPDM in Data Science Engineering - undefined

Great Lakes Institute
saurabh kunalSoftware Engineer