Experienced Senior Scrum Master with a 16+ years of experience in implementing Agile methodologies and driving project excellence in Banking and Financial Services. Skilled in mentoring and coaching team members to enhance skills and optimize project execution. Recognized for exceeding expectations in quality, execution, and adherence to Agile processes. Demonstrated expertise in product management, streamlining processes, and driving revenue growth. Seeking a challenging role to leverage skills in Agile leadership, Technical Product Manager, and project execution to drive organizational success.
Technical Lead/Scrum Master
Bangalore (Sep 2022 – Present)
• Leading an 8-member Agile team POD, implementing Agile-based best practices and achieving a 100% adherence to Agile processes
• Managed and supervised 8 Agile teams, ensuring the delivery of high-quality project deliverables such as security, quality, and performance guidelines
• Facilitated in the maturity assessment of 24 projects and introduced recommendations approved by a 4- member senior management team
• Administered 5 consecutive release cycles, achieving 25% increase in content, 30% reduction in bugs, and maintaining flawless 100% functionality throughout each release
• Mentored and coached Product Owners, enhancing skills in story writing, feature discovery, and requirements gathering leading to a 20% reduction in time-to-delivery
• Facilitated regular RAID (Risk, Assumptions, Issues, and Dependencies) meetings with stakeholders and collaborated with the CIO to develop a backlog for security practices
• Mentored team members on Scrum practices, leading to a remarkable 70% enhancement in estimating accuracy
• Collaborated with 8 management teams, 15 business teams, 10 IT leaders, and 150 developers, to guide 45 projects to completion
• Developed and implemented a comprehensive Business Continuity Plan and Disaster Recovery Plan for 20+ client accounts
CLIENT :BARCLAYS
Scrum Master : Tata Consultancy Services Limited, Bangalore/New York (Nov 2016 – Aug 2022)
• Collaborated with the engineering team and executives to implement product feature improvements, resulting in a notable 20 basis points increase in the conversion rate.
• Negotiated Enterprise SaaS contract and professional service agreement, valued over $1.2 million, contributing to the company's revenue growth and expansion.
• Introduced effective tools and processes to enable the adoption of Agile software development practices, leveraging a combination of onshore and offshore teams.
• Facilitated team and cross-team Retrospectives, fostering strong working relationships among 8 agile teams located across 3 countries.
• Facilitated Scrum ceremonies, including daily stand-ups, backlog grooming, sprint planning, and retrospectives, ensuring efficient project execution and continuous improvement.
•Led daily scrums and scrum of scrums, facilitating discussions on daily goals, achievements, and addressing any impediments or concerns within an Agile Scrum environment.
• Collaborated with the team to enhance the existing product suite, increasing customer retention by 15%.
• Played a pivotal role in the timely delivery of a $10M project by managing over 70 change requests, ensuring prompt resolution and minimizing project delays.
CLIENT:J.P Morgan
. Worked in an application EMITS (Enterprise Mortgage Integration and Transformation System) system which was data repository receiving transactions from Loan Origination systems, stores loan applications and loan closing data until the loan is transferred to the Servicing system. It maintained history of the loan. It provided integration among Origination, Central and Servicing systems and external vendors for functions Flood, Rata etc. It had multiple applications to support mainly Inventory Control, HMDA functions, and various financial functionalities.
• Interact with business users to gather requirements and analyze them thoroughly on a technical and functional level before implementation.
• Perform root cause analysis of defects and document them on defect loggers and trackers. Perform Causal analysis to prevent further occurrences of the same.
• Write various shell/Perl scripts to automate jobs. Debugged and Fine-tuned stored procedures and database queries to enhance system performance using SQL and PL/SQL.
Stakeholder Management
AWS Solutions Architect
PMP Certification
Alteryx core designer certification
Alteryx Advanced designer certification
FIT4FUTURE CERTIFIED
Member of JPMC Bangalore Toastmaster club District 92