Saurabh Lakhera

• Managed the supply of government orders, ensuring timely delivery of office renovations and maintenance services.
• Oversaw the installation of CCTV cameras and smart classroom equipment, enhancing security and learning environments.
• Coordinated the procurement of stationery supplies for government colleges.

• Provided exceptional customer service by promptly addressing inquiries, resolving issues, and exceeding expectations.
• Utilized advanced analytics tools to track marketing campaign performance, making data-driven decisions on future initiatives.
• Created compelling sales presentations that effectively communicated the value proposition of products or services offered.
• Developed and executed targeted social media marketing strategies to enhance brand visibility for Urban Kitchen.
  • Operated a pure vegetarian cloud kitchen, focusing on quality and customer satisfaction.
  • Achieved a 30% increase in sales within the first six months through effective promotional campaigns.

• Constructed houses for underprivileged villagers under the Pradhanmantri Awas Yojna in Uttar Pradesh.
• Collaborated with local authorities to ensure project compliance and community engagement, fostering trust and cooperation.
• Trained over 500 laborers through the Pradhanmantri Kaushal Vikas Yojna, enhancing their skills for better employment opportunities..

• I led initiatives to enhance fleet operations, resulting in improved service delivery and efficiency.
• Managed a diverse fleet of 700-800 riders, addressing serviceability issues promptly and Delivery partner related queries promptly.
• Conducted root cause analysis for control shutdowns, enhancing operational efficiency and minimizing disruption's.
• Played a key role in launching Zomato in various cities, expanding the brand's footprint in Chhattisgarh and Maharashtra.

• Conducted market research to analyze the medicinal landscape in Chhattisgarh, focusing on ethical medicines.
• Developed and implemented strategic sales and marketing plans across multiple cities, enhancing brand visibility.
• Collaborated with healthcare professionals to promote product benefits, resulting in a 25% increase in sales within the first year.

• Managed retention strategies for both individual and corporate customers, enhancing customer loyalty.
• Fostered strong relationships with a large postpaid customer base, driving engagement and satisfaction.
• Organized and executed company events during national holidays, strengthening community ties and brand presence.