
Operations leader with 20 years of experience building and scaling large-scale, multi-city logistics networks across e-commerce, hyperlocal, and supply chain ecosystems. Proven track record of managing end-to-end network operations (first mile, middle mile, last mile, and reverse logistics) at high shipment volumes.
Strong expertise in network design, cost optimization, and SLA-driven execution, with demonstrated ability to identify structural bottlenecks, prevent large-scale operational failures, and build resilient operating systems.
Experienced in leading P&L-driven businesses (₹10Cr+), managing large distributed teams, and driving cross-functional collaboration across product, tech, and business stakeholders to deliver scalable and efficient operations.
· Led 550+ last-mile hubs across West India
· Increased shipment volume from 47K to 185K orders daily
· Expanded network coverage from 788 to 2800 pin codes
Reduced cost per shipment via network optimization
· Increased warehouse throughput from 350 to 1000 tons/day
· Managed operations team of 350+ employees
· Reduced logistics cost per kg from ₹3.4 to ₹2.3
· Launched 10 branches across Central India within 4 months
· Achieved 98% same-day deliveries and 99% pickup adherence
· Managed a team of 250+ employees
• Scaled Flipkart’s variable delivery network across 9 states, enabling 3× growth in e-commerce penetration across Tier-2 and Tier-3 markets.
• Increased revenue by 50% while expanding the logistics network ~300% across 7 states through new hubs and line-haul routes.
• Built a lean last-mile workforce model, expanding variable delivery capacity 2–2.5× and converting 80% of fixed costs into a variable model.
· Scaled and built a program for van management for ATSPL.
· Ramped up LM vans from 650 to 4000 in the span of 4 months.
· Variabilized fixed cost vehicle into a variable package-based model.
· Led vendor fleet operations and delivery station performance
· Implemented GPS tracking and automated billing systems
Last Mile Logistics
Warehouse & Fulfilment
Network Design
Supply Chain Optimization
Vendor Ecosystem Development
P&L Management
Hyperlocal Logistics
Dark Store Network