Saurabh Maurya
Assistant Facility Manager
Sitapur
Summary
Highly organized and detail-oriented Facility Manager bringing 10 years of experience in providing leadership to hotel and facility teams. Offering a proven aptitude for proactive issue resolution and enforcement of safe practices among personnel.
Overview
11
11
years of professional experience
8
8
years of post-secondary education
Work History
Assistant Facility Manager
CBRE-CRF
kota
08.2023 - Current
- Led facility management staff and consultants in producing business plan that focused on facility operations.
- Evaluated facility operations and personnel for safety and health regulations compliance.
- Conducted inspections of facility grounds, external structure, systems, and equipment.
- Tracked and documented operational and financial records to perform analysis of performance and costs.
- Handled tenant relations by addressing complaints and concerns quickly to promote facility satisfaction.
- Coordinated with vendors and contractors to arrange services and repairs to be completed on time and to desired quality levels.
- Coordinated with cleaning and janitorial services to keep facility clean and presentable for occupants.
- Maintained inventory and ordered supplies to keep facility resources readily available.
- Conducted inspections of facility grounds, external structure, systems and equipment.
- Ordered, maintained and distributed supplies and inventory.
- Created and implemented operational policies, processes and procedures to keep facilities running smoothly.
Facility Executive
JLL-Genpact Jaipur
jaipur
05.2021 - 07.2023
- Directed vendors, facilities staff, and service providers as required to create efficient and non-disruptive work environment.
- Defined and coordinated preventative maintenance plans to support longevity of facility systems and equipment.
- Scheduled, coordinated and supervised all facility-related tasks and activities to monitor performance.
- Built relationships with vendors and contractors to support timely and cost-effective services.
- Prepared reports and schedules with accuracy.
- Served as point of contact for internal and external customers seeking support and information.
- Maintained physical condition of facilities, applying available resources and personnel to achieve safe, clean, and functional environment.
Facility Executive
Quess Corp Ltd. -Manipal Unveracity
Jaipur
10.2019 - 03.2021
- Directed vendors, facilities staff, and service providers as required to create efficient and non-disruptive work environment.
- Communicated with operational managers and facility teams regarding upcoming repairs and projects.
- Maintained physical condition of facilities, applying available resources and personnel to achieve safe, clean, and functional environment.
- Scheduled, coordinated and supervised all facility-related tasks and activities to monitor performance.
- Held classes to teach staff facility procedures.
Operational Team Lead
FMM-Hamad International Airport
Doha
01.2019 - 08.2019
- Conducted regular reviews of operations and identified areas for improvement.
- Evaluated customer needs and feedback to drive product and service improvements.
- Collected, arranged, and input information into database system.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Evaluated staff performance and provided coaching to address inefficiencies.
Housekeeping Supervisor
Vijan Mahal
JabalPur
12.2017 - 12.2018
- Trained and mentored all new personnel to maximize quality of service and performance.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Completed schedules, shift reports, and other business documentation.
- Restocked room supplies for every job.
- Increased employee performance through effective supervision and training.
- Evaluated employee performance and developed improvement plans.
- Developed and maintained comprehensive inventory system to track equipment and supplies.
Housekeeping
Taj Falaknuma Palce
Hyderabad
10.2012 - 11.2017
- Associate, also as a minibar handler.
- Managing Housekeeping Department Operations (Floors, Linen Room, Laundry, Uniform Room, Flower Room and Public Space, Horticulture and Pest Controlling)
- Creating a work environment that is high in employee morale and provides constant learning & development and use the feedback from ESS to draw an action plan
- The ability to anticipate customer needs, change goals and direction quickly and multitask
- Developing systems and procedures that achieve higher cost efficiency and guest satisfaction
- Ability to maintain a budget
- Proven excellence in customer service
- Capable of using independent judgment/solid decision making skills ability
- Proven comfort and experience to interact effectively with all levels of management, guests, associates, both inside and outside of the organization
- Managing Inventory of Stores & Distribution Control & Cost
- Conducting Trainings for the Associates
- Leading a team with high service standards and developing a team spirit
- AREAS OF EXPERIENCE OPERATIONAL
- Supervising and directing the daily activities of all Housekeeping staff and are responsible for the efficient and smooth operation of the department
- Lay down service standards regarding cleanliness, amenities and maintenance in rooms and public areas and ensure adherence to these
- Efficiently managing the inventory of supplies, linen and equipment’s
- Monitoring and controlling the consumption of guest and cleaning supplies, devise methods for optimal usage of cleaning supplies
- Ensuring through regular monitoring of constant guest feedback, prompt, efficient and accurate service to all guests
- Planning and implementing preventive maintenance and cleaning schedules for rooms and public areas
- Reviewing the monthly business/occupancy reports and developing a work plan
- Ensure that all the operational standard procedures/guidelines set for all the processes/activities/situations are followed (Key Control, Lost & Found etc.)
- Co-ordination with the Front Office on releasing of rooms and special guest requests
- Co-ordination with the Maintenance Team in the area of repair & maintenance, refurbishment, renovation etc
Education
BSc.HM - Hotel Management
AIHM
Agra 06.2009 - 05.2012
10+2 - Science
HRD Inter Collage
Biswan Sitapur 07.2006 - 06.2009
High School Diploma -
HRD Inter Collage
Biswan Sitapur 07.2004 - 06.2006
Skills
Leadership and supervision
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Judge a man by his questions rather than his answers.
Voltaire
Timeline
Assistant Facility Manager
CBRE-CRF
08.2023 - Current
Facility Executive
JLL-Genpact Jaipur
05.2021 - 07.2023
Facility Executive
Quess Corp Ltd. -Manipal Unveracity
10.2019 - 03.2021
Operational Team Lead
FMM-Hamad International Airport
01.2019 - 08.2019
Housekeeping Supervisor
Vijan Mahal
12.2017 - 12.2018
Housekeeping
Taj Falaknuma Palce
10.2012 - 11.2017
BSc.HM - Hotel Management
AIHM
06.2009 - 05.2012
10+2 - Science
HRD Inter Collage
07.2006 - 06.2009
High School Diploma -
HRD Inter Collage
07.2004 - 06.2006
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