Summary
Overview
Work History
Education
Skills
Certification
Timeline
Accomplishments
Personal Information
Work Availability
Past Organizations
Websites
References
Global Experience Across
Saurabh Nigam

Saurabh Nigam

Head of Security Operations
Navi-Mumbai
The way to get started is to quit talking and begin doing.
Walt Disney

Summary

Cybersecurity operations leader with 20+ years of experience managing 24x7 global teams, incident response and rapidly improving detection capabilities against the latest threat actor techniques. Forward-thinking and strategic leader recognized for cost-effective system improvements, operational streamlining and positive leadership style.

Overview

20
20
years of professional experience
2
2
Certificates
4
4
Languages
4
4
years of post-secondary education

Work History

Head of Security Operations

MSCI Inc.
Mumbai
11.2016 - Current
  • Directed a global cybersecurity operations function of 29 employees, overseeing Security Operations Centre (SOC), incident response, vulnerability management and other functions.
  • Oversaw a $1M annual reduction in SIEM operational costs through intelligent log piping and storage, while preserving and improving monitoring capabilities.
  • Built a training and certification program for security operations staff to improve their fundamental knowledge in operating system, network, AI/LLM, cloud and database technologies.
  • As a member of the CISO Executive Team, managed the transition of cyber strategy from compliance-oriented controls to a threat-led (MITRE ATT&CK) strategy. The program scored in the 88% percentile in red/purple team simulated attacks when compared to 100+ other firms.
  • Led an operations review across regional sites, reducing security incidents by 40%.
  • Designed and implemented a unified incident response protocol, achieving 95% compliance rate against service level objectives, a dramatic improvement compared with prior years.
  • Supervised vulnerability management improvements that reduced per-host vulnerabilities to fewer than ten, achieving aggressive remediation timelines.
  • Managing regulatory and compliance obligations such as NIST, SOX, SOC Type 1 and Type 2, EU-BMR, ISO 27001, adhering to the PDCA cycle.

Delivery Manager- SOC

Paladion Networks (India)
05.2015 - 11.2016
  • Built and maintained delivery capacity aligned with revenue plans, ensuring the right mix of skills, bench strength, and cross-training.
  • Developed team capabilities through training on practices, OEM solutions, and services, while driving performance management and career planning.
  • Oversaw project delivery with effective resource allocation, technical governance, and escalation management.
  • Drove innovation adoption, ensured quality and compliance, executed strategic portfolio planning, and achieved target delivery margins.

Sr. Information Security Consultant

Paladion Networks (India)
Mumbai
03.2014 - 04.2015
  • Owned end-to-end service delivery for banking clients, ensuring adherence to SLAs without compromising quality.
  • Delivered projects in line with client expectations and approved plans while guiding teams on regulatory and statutory compliance.
  • Developed dashboards to highlight key risks for senior management and collaborated with backend teams on ad-hoc requirements.
  • Led monthly and quarterly client review meetings, provided direction to project teams, managed escalations, and drove process improvements

Solution Architect

Paladion Networks (Qatar and India)
01.2013 - 03.2014
  • Designed cost-effective solutions aligned with customer requirements and budgets, delivering POCs against agreed use cases.
  • Addressed technical queries, conducted pre-sales presentations, and prepared RFP responses.
  • Collaborated with client sponsors and coordinators during implementation to ensure smooth delivery.
  • Implemented DLP, Vulnerability Management, Configuration Audit, and Data Classification solutions, while developing supporting operational processes and data registers.

Information Security Consultant

Paladion Networks (India and EMEA)
01.2008 - 12.2012
  • Supported implementation and management of information security projects while sustaining operations with the IT security and risk management team.
  • Reviewed compliance of applications and operations against policies, regulatory guidelines, and best industry practices, and implemented baseline security standards across systems and devices.
  • Conducted risk assessments of new projects, applications, and third-party integrations, and assisted IT teams in executing recommendations from external security consultants.
  • Supported incident response and forensic analysis for threats such as unauthorized access, malware, and data leakage, while enhancing and developing controls to address emerging risks and compliance requirements.
  • Drove ISO 27001 compliance through continuous risk assessments, performance tracking of controls, compliance reviews, and maintaining ISMS documentation.

Education

Bachelor of Technology - Electronics And Communications Engineering

Pondicherry University, Karaikal
07.2000 - 06.2004

Duration: 2000 - 2004

Skills

Cybersecurity Operations Leadership

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Certification

ISO 27001 Lead auditor certification

Timeline

Head of Security Operations - MSCI Inc.
11.2016 - Current
Delivery Manager- SOC - Paladion Networks (India)
05.2015 - 11.2016
Sr. Information Security Consultant - Paladion Networks (India)
03.2014 - 04.2015
Solution Architect - Paladion Networks (Qatar and India)
01.2013 - 03.2014
Information Security Consultant - Paladion Networks (India and EMEA)
01.2008 - 12.2012
Pondicherry University - Bachelor of Technology, Electronics And Communications Engineering
07.2000 - 06.2004

Accomplishments

  • Oversaw a $1M annual reduction in SIEM operational costs.
  • Managed the transition of cyber strategy from compliance-oriented controls to a threat-led (MITRE ATT&CK) strategy. The program scored in the 88% percentile in red/purple team simulated attacks when compared to 100+ other firms.
  • Supervised vulnerability management improvements that reduced per-host vulnerabilities to fewer than ten, achieving aggressive remediation timelines.
  • Led an operations review across regional sites, reducing security incidents by 40%.

Personal Information

  • Passport Number: holding Passport
  • Father's Name: Mr. Ravi Kumar Nigam
  • Date of Birth: 01/27/82
  • Nationality: Indian

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Past Organizations

  • Viniciti Networks Pvt Ltd-Security Engineer (E4E Group)- (Duration: Sep’05 till Jun’07)
  • Slash Support India Pvt Ltd- Application Engineer (Duration: Jun’04 till Sep’05)

Websites

References

MSCI Inc

- John Rogers (CISO)

- Moses Adetiba Adediran (Ex- Dy CISO)

- Shamu Jain (SOC Manager)

Paladion Networks 

- Jose Verghese (Co-Founder)

Global Experience Across

India

Malaysia

UAE

Qatar

Bahrain

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Saurabh NigamHead of Security Operations