Saurabh Orpe
Mumbai
Summary
Dedicated sales and marketing specialist with a proven track record in driving sales growth and enhancing customer relationships. Skilled in developing effective marketing strategies and providing exceptional customer service. Eager to leverage my expertise and collaborate with teams in a new role, committed to contributing to the success of the company.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Executive Intern
Revitalize Marketing
Toronto
01.2024 - 04.2024
- Outperformed targets by closing numerous deals on mobile, TV, and internet packages in a direct-selling context.
- Fostered strong client connections through understanding their requirements and recommending specific Rogers solutions.
- Leveraged expertise in Rogers products to assist customers with informed decisions through clear communication.
Packing, Shipping, and Receiving Assembler
OBD Developers
Toronto
05.2023 - 02.2024
- Guaranteed proper and punctual shipment delivery by overseeing packing, labeling, and organization.
- Provided efficient solutions through coordination with clients on their specific moving demands.
- Tracked shipments diligently while maintaining meticulous item handling processes.
Construction Worker
N95 Constructions
Toronto
04.2023 - 02.2024
- Performed a wide range of manual labor tasks on construction sites, including heavy lifting, site preparation, and maintaining a clean and safe work environment, ensuring compliance with safety regulations.
- Worked collaboratively with construction teams to support various phases of building projects, from foundation work to finishing touches, demonstrating strong teamwork and time management skills.
- Operated and maintained construction tools and equipment, including power tools and machinery, ensuring their proper use and safety on site, and contributing to the efficiency of daily operations.
Customer Service Representative
Gallagher Bassett
12.2022 - 04.2023
- Provided exceptional customer support by addressing inquiries via phone, email, and chat, resulting in a 95% client satisfaction rating
- Collaborated with team members to develop and implement streamlined processes, improving overall efficiency and reducing response times by 15%
- Kept accurate records of customer interactions in the CRM, helping the team spot trends and find ways to improve our service
Pre-Authorization Analyst
Infinx Private Services Ltd.
Mumbai
12.2020 - 12.2021
- Collaborated with U.S. medical companies to manage preauthorizations.
- Delivered exceptional service to fulfill client requirements and establish long-term relationships.
- Facilitated knowledge sharing sessions to boost team expertise.
PSP Sales- Junior Executive
Veena World
02.2019 - 10.2019
- Supported various travel clients during the challenges of the COVID pandemic, focusing on their needs and concerns to build strong relationships
- Successfully retained multiple clients early in my role, providing reassurance and guidance during uncertain times
- Converted many domestic travelers to international trips, contributing to the company's profitability and growth
Education
International Business Management -
Georgian llac
Toronto01.2024
B.Com - Banking & Insurance
SK Somaiya College Of Arts, Science & Commerce
Mumbai04-2018
Skills
- Strong Interpersonal Communication
- Client Support
- Collaborative Teamwork
- Strategic Planner
- Creative Problem-Solving
- Client Retention Strategies
- Proficient in CRM Tools
- Negotiation Proficiency
- Client Engagement
Affiliations
- Won the 'Entrepreneurship Mela' at SK Somaiya College Of Arts, Science & Commerce by achieving the highest profit among 20 participants, showcasing strong business acumen, strategic planning, and effective execution.
- Served as the drummer and head of the music club during my graduation, leading the team to multiple victories in inter-college competitions through effective leadership and teamwork.
Certification
- SAP FICO
- MSCIT
- ADVANCED EXCEL
- TALLY
Accomplishments
- Achieved a successful sale on my first day as a door-to-door sales representative at Revitalize Marketing, demonstrating strong sales skills, quick adaptability, and effective client engagement
Languages
Marathi
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Gujarati
Elementary (A2)
A2
Spanish
Intermediate (B1)
B1
French
Beginner
A1
Timeline
Sales Executive Intern
Revitalize Marketing
01.2024 - 04.2024
Packing, Shipping, and Receiving Assembler
OBD Developers
05.2023 - 02.2024
Construction Worker
N95 Constructions
04.2023 - 02.2024
Customer Service Representative
Gallagher Bassett
12.2022 - 04.2023
Pre-Authorization Analyst
Infinx Private Services Ltd.
12.2020 - 12.2021
PSP Sales- Junior Executive
Veena World
02.2019 - 10.2019
- SAP FICO
- MSCIT
- ADVANCED EXCEL
- TALLY
International Business Management -
Georgian llac
B.Com - Banking & Insurance
SK Somaiya College Of Arts, Science & Commerce
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