

Driven Quality Assurance Engineer with a proven track record at Sigma Electric Manufacturing Corporation Pvt. Ltd, specializing in CMM machinery operation and customer support. Excelled in enhancing product quality through Kaizen, achieving significant improvements in zero-defect supplies. Skilled in Microsoft Excel, PowerPoint, and teamwork, adept at fostering customer satisfaction and implementing corrective actions.
➢ Operated the CMM machinery and checked the dimensional accuracy of different products.
➢ Responsible for customer support.
➢ Analyze the customer complaints and make an action plan or 8D reports for the complaints.
➢ Monitoring and auditing the in-process quality documents as per the system.
➢ Participate in investigation and improvement activities, like Kaizen.
➢ Guiding and preparing for 'ZERO DEFECT' product supplies by implementing Kaizens and strengthening final inspection activities.
➢ Resolving issues with the customer or supplier, and developing a Corrective Action plan for any non-conformance that occurs.
➢ Support the production department in taking corrective action for the issues.
➢ Ensuring a 5 'S' audit.
➢ Working in In-Process Quality in die casting and machine shop, and pre-dispatch inspection as a Trainee Engineer (Quality Assurance).
➢ Worked in new product development activities.
Interaction with customers and suppliers.
➢ Working in 7QC, Kaizen, Problem solving document like 8D.
➢ Preparing defects and classification, process flow diagram, and quality control plans for the new product.
➢ Promoting awareness of customer requirements.
➢ Tracking gauges and send to calibration
➢ FG inspection.
➢ Layout Inspection
➢ SPC data analysis document.
➢ MSA data analysis.
➢Spectro test Report