SAURABH PRASAD
Kalmeshwar
Summary
Dedicated and detail-oriented housekeeping professional with almost 4 years of experience in maintaining high standards of cleanliness and organization in luxury hotels. Proven track record of ensuring guest satisfaction, leading teams, and implementing efficient cleaning protocols.
A seasoned Housekeeping Supervisor with comprehensive knowledge in managing housekeeping tasks and teams. Strengths include high standards of cleanliness, staff training, efficient delegation, and inventory control. Notable for maintaining superior guest satisfaction levels through attention to detail and positive communication skills. Previous roles demonstrate impactful leadership abilities in fostering team collaboration and enhancing operational efficiency.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
Work History
Housekeeping Supervisor
The fern sardar sarovar resort series by Marriott
Rajpipla
12.2025 - Current
- Supervised daily housekeeping operations for The fern sardar sarovar resort series by Marriott staff.
- Trained team members on cleaning procedures and safety protocols.
- Inspected guest rooms and public areas for cleanliness and maintenance issues.
- Coordinated scheduling to ensure adequate coverage during peak times.
- Communicated with guests to address concerns regarding room cleanliness.
- Supervised and supported housekeeping personnel to maximize quality of service and performance.
- Supervised and trained staff in housekeeping operations, ensuring adherence to standards of cleanliness.
- Maintained records of room assignments, special requests from guests and status of vacant and occupied rooms.
- Coordinated with other departments within the hotel to ensure a smooth flow of operations.
- Stocked room attendant carts with supplies to keep carts organized and clean.
- Performed periodic deep cleaning tasks in order to maintain high hygiene standards.
Housekeeping Desk coordinator
Chokhi dhani resort
Jaipur
11.2023 - 11.2025
- Coordinated guest services and experiences at Chokhi Dhani Resort.
- Handled guest inquiries and resolved service-related issues promptly.
- Maintained accurate records of supplies, amenities and guest feedback.
- Facilitated communication between different departments in order to resolve issues quickly.
- Resolved guest complaints in a timely manner while upholding company standards.
Housekeeping Room Attendant
Chokhi dhani resort
Jaipur
04.2022 - 10.2023
- Maintained cleanliness and order in guest rooms throughout the resort.
- Replenished supplies and amenities to ensure guest satisfaction in accommodations.
- Collaborated with housekeeping team to uphold high cleanliness standards.
- Reported maintenance issues promptly to ensure timely resolution for guests.
- Organized linens and cleaning supplies efficiently for daily tasks.
- Followed safety protocols while using cleaning equipment and chemicals.
- Conducted inspections of rooms before guest check-in to ensure quality standards.
- Cleaned guest rooms, including vacuuming carpets and dusting furniture.
- Sanitized bathrooms by scrubbing sinks, toilets, bathtubs, showers, floors, mirrors, walls and counters.
- Swept and damp-mopped private stairways and hallways.
Job Trainee
Suryagarh palace
Jaisalmer
10.2021 - 03.2022
- Greeted guests promptly and took accurate food/beverage orders, ensuring timely delivery to enhance satisfaction.
- Maintained cleanliness of service areas and adhered to FSSAI hygiene standards during peak hours.
- Collaborated with kitchen staff to coordinate orders and resolve guest queries efficiently.
- Assisted in table setups, event preparations, and cash handling for smooth F&B operations.
- Upsold menu specials and promotions, contributing to increased revenue during shifts
Industrial Trainee
Regenta central hotel and convention centre
Nagpur
01.2020 - 03.2020
- Observed staff performing tasks related to the operation of industry.
- Assisted in daily hotel operations and guest services at a premier hospitality venue.
- Helping and learning
Education
Certificate - Social work internship
Sambhaj NGO
Nagpur 12.2022 - 01/2023
Bachelor of Science - Hotel Management
Shri balasaheb tirpude institute of hotel management and catering technology
Nagpur 07.2018 - 10.2021
Skills
- Management Skills
- Physical stamina
- Time Management
- Chemical handling
- Critical Thinking
- Leadership
- Staff training
- Quality inspection
- Customer service
- Hospitality standards
- Problem solving
- Maintenance coordination
- Room inspection
- Staff motivation
- Inter-department collaboration
- Training and mentoring
Languages
Hindi
First Language
English
Advanced
C1
Marathi
Advanced
C1
Timeline
Housekeeping Supervisor
The fern sardar sarovar resort series by Marriott
12.2025 - Current
Housekeeping Desk coordinator
Chokhi dhani resort
11.2023 - 11.2025
Certificate - Social work internship
Sambhaj NGO
12.2022 - 01/2023
Housekeeping Room Attendant
Chokhi dhani resort
04.2022 - 10.2023
Job Trainee
Suryagarh palace
10.2021 - 03.2022
Industrial Trainee
Regenta central hotel and convention centre
01.2020 - 03.2020
Bachelor of Science - Hotel Management
Shri balasaheb tirpude institute of hotel management and catering technology
07.2018 - 10.2021