Summary
Overview
Work history
Education
Skills
Certification
Accomplishments
Awards & Honors
Timeline
Generic
Saurabh Pratap Singh

Saurabh Pratap Singh

Gurgaon,Haryana

Summary

Accomplished professional with extensive expertise in ERP and technology, specialising in Microsoft Dynamics 365 Finance & Operations, Power Platform, and CRM systems. Demonstrates strategic leadership in practice development, business strategy alignment, and market expansion across the UK and Middle East. Proven track record in business development and client engagement, having led over 100 pre-sales deals and managed CXO-level relationships. Skilled in program management of large-scale ERP implementations with a focus on delivery excellence and client satisfaction. Innovator in solution accelerators and thought leadership within emerging ERP solutions.

Overview

10
10
years of professional experience
4
4
years of post-secondary education
1
1
Certification

Work history

Director, ERP & Digital Transformation (Emerging ERP Practice)

Deloitte Consulting, India
Gurgaon, Haryana
2017.02 - 2026.02
  • Practice Leadership & Growth: Recently promoted to Director to lead Deloitte India’s Emerging ERP Solutions practice, steering the team towards the firm’s strategic goal of a ₹100 Cr business by 2027. Responsible for overall practice P&L, strategy, and offering development.
  • Business Development: Spearheading growth in international markets, with a focus on the UK and Middle East corridors. Appointed as the Single Point of Contact (SPOC) for the Middle East region, forging cross-border client relationships and tailoring solutions for Middle East clients. Drove ₹13.5 Cr in sales revenue in FY25 (with ₹9.37 Cr Net Service Revenue) and built a ₹3.2 Cr sold backlog for FY26, ensuring a strong start for the next year.
  • Client Relationship Management: Nurturing CXO-level client relationships and converting key clients into long-term partners. Implements account strategies to deepen client trust – resulting in a high rate of repeat business and collaborative development of solution accelerators addressing industry-specific needs.
  • Delivery Oversight: Overseeing a portfolio of multi-million rupee projects delivering Microsoft Dynamics 365 F&O implementations. Ensures delivery excellence through rigorous governance, risk management, and quality standards – consistently meeting project timelines and client expectations across multiple countries. Leads and mentors a multi-disciplinary team of ERP consultants, solution architects, and project managers to drive successful outcomes.
  • Innovation & Thought Leadership: Championing innovation within the practice by institutionalizing reusable estimation frameworks, project templates, and automation accelerators. These innovations have improved delivery efficiency and consistency across projects. Provides thought leadership on ERP trends and represents the practice in industry forums and client workshops as a subject matter expert.

Associate Director (Senior Manager), Emerging ERP Practice

Deloitte Consulting, India
2019.01 - 2024.01
  • - Practice Expansion: Key contributor to scaling the Emerging ERP practice from a ₹1 Cr/year pilot to a ₹36 Cr/year growth engine. Drove go-to-market initiatives, crafted service offerings around Microsoft Dynamics 365, and built delivery capacity to support the growing demand.
  • - ERP Implementation Leadership: Led multiple large-scale ERP implementations across geographies (Asia, Europe, Middle East), including multi-country rollouts for clients in apparel manufacturing, media, and insurance sectors. Managed end-to-end project delivery – from requirements and design through deployment – ensuring solutions met complex local requirements (multi-currency, regulatory compliance) while maintaining global process standards.
  • - Innovation in Delivery: Recognized for delivery innovation – conceived and developed an ERP estimation tool that improved proposal accuracy and reduced estimation time by ~30%. Created a library of reusable configuration templates and deployment checklists, boosting productivity and reducing errors across repeat implementations. These accelerators became part of the practice’s standard toolkit and were adopted by teams in India and abroad.
  • - Pre-Sales & Solutioning: Acted as a Pre-Sales Leader for the practice, overseeing solution architecture and client presentations for new pursuits. Responded to RFPs and orchestrated demos/POCs, contributing to over 100+ pre-sales deals. Achieved a high win-rate by customizing value propositions and demonstrating tangible ROI of Deloitte’s ERP solutions. Key wins included strategic projects in new industry verticals and entering new markets (first ERP implementation project in the Middle East region, establishing a foothold there).
  • - Client Success & Repeat Business: Built a reputation for delivering successful ERP transformations which led to significant repeat business. Converted several first-time clients into long-term strategic accounts by delivering beyond expectations and continually engaging to identify next-phase opportunities (upgrades, new modules, support contracts). This account farming approach resulted in repeat engagements accounting for over 60% of annual revenues during this period.
  • - Team Development: Mentored and led a growing team of consultants and managers. Conducted training sessions on Dynamics 365 F&O capabilities and Deloitte delivery methodologies, thereby strengthening the team’s skills. Played a key role in recruiting top talent for the expanding practice and fostering a collaborative, high-performance culture.
  • (Earlier career experience includes roles as an ERP Consultant where Saurabh developed foundational expertise in Microsoft ERP technologies and project execution. Details available upon request.)

Manager, ERP Solutions

Deloitte Consulting, India
2016.01 - 2018.01
  • - Project Management: Managed ERP implementation projects for mid-sized enterprises, laying the foundation for the Emerging ERP practice’s case studies. Took on the role of project manager and solution architect in implementing Microsoft Dynamics 365 (and earlier Dynamics AX) for clients. Successfully delivered projects within budget and timeline, earning excellent client feedback and initial reference sites for the practice.
  • - Technical Delivery: Gained hands-on technical experience in system configuration, data migration, and integration. Built integrations between Dynamics 365 and SAP systems and incorporated Microsoft Power Platform components (Power BI dashboards, PowerApps) to extend ERP functionality. Ensured solutions were scalable and secure, meeting both IT standards and business needs.
  • - Process Improvement: Identified recurring project challenges and initiated the creation of standard operating procedures and checklists for ERP delivery. This included version control practices, testing frameworks, and user training approaches that improved overall delivery quality in subsequent projects.
  • - Client Engagement: Worked closely with client IT and business teams, establishing trust through transparency and reliable delivery. These early engagements often led to follow-on work, demonstrating an aptitude for cultivating client relationships from the ground up.
  • (Earlier career experience includes roles as an ERP Consultant where Saurabh developed foundational expertise in Microsoft ERP technologies and project execution. Details available upon request.)

Education

B.Tech - Information Technology

Krishna Institute of Engineering and Tecdhnology
Ghaziabad, Uttar Pradesh
2007.06 - 2011.06

Skills

  • ERP & Technology Expertise: Microsoft Dynamics 365 Finance & Operations (F&O); Power Platform (Power Apps, Power BI); CRM Systems; SAP integration; Scalable enterprise solution design
  • Strategic Leadership & Growth: Practice development and P&L management; Business strategy alignment; Market expansion in UK & Middle East corridors; Strategic partnerships and alliance building; Mentoring and team development
  • Business Development & Client Engagement: Pre-sales strategy and solutioning (100 deals led); CXO-level client relationship management; Account farming & repeat business growth; Proposal development and contract negotiations
  • Program Management & Delivery Excellence: End-to-end program management of large-scale, multi-country ERP implementations; Project governance and risk management; Cross-functional & cross-cultural team leadership; Delivery quality assurance and client satisfaction
  • Innovation & Solution Accelerators: Development of delivery accelerators, estimation tools, and reusable templates; Driving innovation in implementation methodology; Continuous improvement and knowledge management; Thought leadership in Emerging ERP solutions

Certification

Microsoft Certified Professional – Dynamics 365 Finance & Operations: Achieved certification in Microsoft Dynamics 365 F&O, demonstrating technical proficiency in the platform’s finance, supply chain, and operations modules.

Accomplishments

  • Practice Revenue Growth: Instrumental in growing Deloitte’s Emerging ERP practice from an annual revenue of ₹1 Cr to ₹36 Cr, through a combination of new client acquisitions, expanded service offerings, and repeat business. This growth story is a testament to strategic vision and effective execution over the years.
  • Significant Sales & Pipeline: Achieved ₹13.5 Cr in sales in FY25 alone, contributing substantially to practice revenue. Also secured a ₹3.2 Cr booked pipeline for the upcoming year, providing a strong foundation for continued growth. These accomplishments keep the practice on track toward the ₹200 Cr by 2027 goal.
  • High Repeat Business: Established enduring partnerships with clients – consistently, 60%+ of annual revenues have come from repeat engagements and extensions with existing clients. This high rate of repeat business reflects exceptional client satisfaction and trust, as well as Saurabh’s ability to identify and fulfill evolving client needs post initial implementation.
  • Pre-Sales Excellence: Led and won 100+ pre-sales deals across diverse industries. By crafting tailored solutions and ROI-driven proposals, he expanded Deloitte’s client base with marquee wins in new sectors and geographies. These efforts significantly boosted the practice’s market presence and credibility, internally earning a reputation as the go-to leader for complex deals.
  • Multi-Country Program Delivery: Successfully delivered ERP transformation programs across 5+ countries, navigating cultural, regulatory, and operational differences. For example, led a pan-Asia implementation for a global apparel manufacturer and a Middle East rollout for an insurance firm, each completed on time and within budget. Such multi-country successes have been showcased as flagship case studies within Deloitte.
  • Innovation & IP Creation: Pioneered the development of delivery accelerators and tools that became intellectual property for the firm. The estimation tool and standardized templates he introduced have been adopted firm-wide, reducing project setup time and improving quality. These innovations have not only increased project profitability but also differentiated Deloitte’s Emerging ERP offering in sales pursuits.
  • Market Expansion – UK & Middle East: Expanded Deloitte’s ERP footprint into the UK and Middle East markets by securing initial projects and building local relationships. As the Middle East corridor SPOC, Saurabh facilitated knowledge transfer and joint go-to-market initiatives, resulting in a stronger pipeline and brand recognition in the region.

Awards & Honors

Deloitte President’s Award (President’s Bonus), 2024 – Honored as one of Deloitte India’s top performers (awarded to the top ~3% of employees) for exceptional leadership, innovation, and client delivery in the Emerging ERP domain., Innovation Recognition: Received multiple internal accolades for innovation in solution delivery – including awards for developing reusable assets and for mentorship in Deloitte’s technology practice (Year-over-year spot awards).

Timeline

Associate Director (Senior Manager), Emerging ERP Practice

Deloitte Consulting, India
2019.01 - 2024.01

Director, ERP & Digital Transformation (Emerging ERP Practice)

Deloitte Consulting, India
2017.02 - 2026.02

Manager, ERP Solutions

Deloitte Consulting, India
2016.01 - 2018.01

B.Tech - Information Technology

Krishna Institute of Engineering and Tecdhnology
2007.06 - 2011.06
Saurabh Pratap Singh