Summary
Overview
Work History
Education
Skills
Timeline
Generic

Saurabh Purohit

Student
Kitchener

Summary

Committed, determined, and collaborative, with an ongoing eagerness for learning and a strong drive to apply my skills and knowledge to a manufacturing enterprise. I am in search of a chance to utilize my abilities and expand my skill set within the manufacturing sector. Knowledgeable retail professional driven to foster top performance and committed to service excellence. Ready to learn new skills from dynamic team and bring value through retail experience.

Overview

7
7
years of professional experience
4
4
years of post-secondary education

Work History

Key Holder

Rona+
12.2023 - 07.2024
  • Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
  • Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Participated actively in weekly meetings sharing ideas that contributed directly towards improving operational efficiency across departments.
  • Strengthened team performance by conducting regular training sessions on product knowledge and sales techniques.
  • Collaborated with the management team on implementing strategies to achieve store''s monthly sales targets.
  • Handled difficult situations calmly under pressure resolving conflicts between both customers and staff in a professional manner.
  • Scheduled employees, prepared bank deposits, and drafted sales reports to keep daily processes running smoothly.
  • Managed store personnel by delegating tasks and supervising daily operations.
  • Enhanced customer experience by providing exceptional service and addressing inquiries promptly.

Customer Service Representative

Lowes/Rona
6 2023 - 11.2023
  • Assist on the ProDesk to help with cash outs, loading, VIP activations, item lookup, and answering phones
  • Write merchandising reports for the department ASM
  • Work with the receiving team when receiving, distributing, and top stocking products through the lumber door
  • Participated in the inventory team
  • Aid customers with planning and execution of their projects; deck design, calculating material amounts and cost, and choosing appropriate material grades and sizes
  • Picking up all the heavy goods weighing up to 60 lbs.

Sales Representative

Bath Depot
02.2023 - 05.2023
  • Inventory Management, Merchandising, and shipment handling along with record management
  • Write merchandising reports for the department ASM
  • Achieving weekly sales target
  • Opening and closing of store, marketing store products
  • Communicating with HQ for stock management and customer grievance redressal
  • Maintained the administrative workflow.

Sales and Marketing Executive

Interlink Jewelry
01.2018 - 01.2021
  • Conducted comprehensive market research to identify emerging trends and opportunities for business expansion.
  • Increased sales revenue by developing and implementing strategic marketing plans.
  • Created and implemented effective marketing and sales strategies to increase customer engagement and revenue.
  • Negotiated favorable contract terms with vendors, resulting in reduced costs and improved profit margins for the company.
  • Directed sales and marketing management staff in successful use and development of business plans and strategies.
  • Mentored junior staff members, fostering their professional growth as well as enhancing overall team performance levels.
  • Established strong relationships with key clients, resulting in repeat business and increased customer satisfaction.
  • Managed a high-performing sales team, consistently exceeding targets and boosting company profits.
  • Managed sales promotions and marketing strategies on major social media sites.
  • Delivered informative product presentations at industry conferences, generating buzz around company offerings and attracting new leads.

Education

PG Diploma - Strategic Global Business Management

Conestoga College
Kitchener, ON
01.2023 - 05.2023

Bachelor’s - Management Studies (Marketing)

University of Mumbai
Mumbai, India
01.2015 - 05.2018

Skills

Flexibility

Material Handling

Multitasking

Loading and Unloading

Attention to detail

Communication Skills

Hand-eye coordination

Accuracy

Inventory control

Customer Service

Customer Service Management

Cash Handling

Scheduling Coordination

Daily Reporting

Timeline

Key Holder

Rona+
12.2023 - 07.2024

Sales Representative

Bath Depot
02.2023 - 05.2023

PG Diploma - Strategic Global Business Management

Conestoga College
01.2023 - 05.2023

Sales and Marketing Executive

Interlink Jewelry
01.2018 - 01.2021

Bachelor’s - Management Studies (Marketing)

University of Mumbai
01.2015 - 05.2018

Customer Service Representative

Lowes/Rona
6 2023 - 11.2023

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