Saurabh Rawat

• Developed sales strategy based on research of consumer buying trends and market conditions.
• Directed sales support staff in administrative tasks to help sales reps close deals.
• Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
• Connected with prospects through trade shows, cold calling and local-area networking.
• Continuously consult key clients on up and coming technologies and trends in their industry and pitch new projects / cost saving options in terms of IT infrastructure / Business Applications.
• Hired and guided a team of sales reps from one of the top management institutes in the country (Indian Institute of Management).
• Cultivated and maintained strategic alliances with key partners and vendors.
• Analyzed sales and marketing data and work with senior mentors for improving strategies.

● Handling a portfolio of investment namely life insurance, Mutual funds, SIP, with a team of VB, PBRM and Senior lead PB.

● Meeting High Profile and corporate customers for closing bigger prospects.

● Identifying market opportunities, developing business cases and offering successful product/services. • Managing customer centric operations and ensuring customer satisfaction by achieving delivery timelines and service quality norms.

● Holds the responsibility of Training and Development of Team and new joining.

● Efficiently handling & supervising Channel Partner.

● Identifying the gap of Channel partner and provide necessary training and updates in compliance.

● Over achieving banking revenue targets.

Client Servicing:

● Mapping client's requirements & providing them with best solutions to suit their needs.

● Enhancing existing relationship value.

● Coordinating with Branch staffs to achieve business targets set by driving employee activation for business generation.

● Ensuring the high standards of customer service in the branch.

● Tracking & resolving of escalated queries off the frontend desks.

● Make recommendations and suggestions on the investments that the customer needs to make based his profile (NRI and INDIAN).

• Created company brand messaging, collateral materials, customer events, promotional strategies, and product commercialization.
• Managed workflow between staff, coordinating documents, planning, and creative material distribution.
• Utilized market trends and target audience statistics to effectively and appropriately market products.
• Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
• Performed market segmentations, targeting and positioning for each product line.
• Used data analytics to track lead generation campaigns and improve quality.

• Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
• Established network specifications and analyzed workflow, access, information and security requirements.
• Designed proactive preventive maintenance schedules to prevent unnecessary downtime and hardware faults.
• Implemented corrective plans of action for network availability and latency.
• Oversaw file system and storage upgrades while safeguarding data integrity and redundancy.
• Configured and tested Windows Server operating systems with roles features.