Saurabh Roy
Customer Service Representative
Mumbai,MH
Summary
Hardworking Customer Service Representative with 2 years and 6 months of experience working with Teleperformance & Sitel . Trained in project and time management with extensive knowledge and proven multitasking abilities. Committed to maintaining professional relationships with clients to increase profitability and drive business results.
Overview
1
1
year of post-secondary education
2
2
years of professional experience
Work History
Customer Service Representative
Teleperformance Pvt Ltd
mumbai, Maharashtra
05.2018 - 02.2020
- Entered customer interaction details in [Software] to track requests, document problems and record solutions offered.
- Evaluated account and service histories to identify trends, using data to mitigate future issues.
Education
Bachelor of Commerce - TYBCOM
Gyan Kendra
Andheri West 03.2015 - 04.2016
Skills
Complaint resolution
undefinedTimeline
Customer Service Representative
Teleperformance Pvt Ltd
05.2018 - 02.2020
Bachelor of Commerce - TYBCOM
Gyan Kendra
03.2015 - 04.2016
Similar Profiles
Anshika Singh RajputAnshika Singh Rajput
Senior Customer Care Executive (Apple Leisure Group) at Teleperformance Pvt LtdSenior Customer Care Executive (Apple Leisure Group) at Teleperformance Pvt Ltd
Binita NagBinita Nag
Customer Service Associate at Teleperformance Pvt LtdCustomer Service Associate at Teleperformance Pvt Ltd
Iram SiddiquiIram Siddiqui
Customer Support Executive at Teleperformance Pvt LtdCustomer Support Executive at Teleperformance Pvt Ltd
Zeenia ZeeniaZeenia Zeenia
Customer Service Representative at Teleperformance Pvt LtdCustomer Service Representative at Teleperformance Pvt Ltd
JEYA SEKAR DHASNEVIS VINOTH JEYA SEKAR DHASNEVIS VINOTH null
Production Manager at FREELANCEProduction Manager at FREELANCE