Seasoned security professional with over 10 years of experience in corporate, healthcare, and hospitality sectors. Specializes in risk assessment, crisis management, and incident investigation while leading teams to achieve safety in high-risk environments. Implements advanced security technologies and ensures regulatory compliance. Holds an MBA in Management, strengthening strategic planning and organizational leadership.
Overview
13
13
years of professional experience
Work History
Fire and Security Safety Officer
Cushman and Wakefield
New Delhi
12.2022 - Current
Developed and enforced security policies, standard operating procedures (SOPs), and compliance frameworks in line with regulatory requirements.
Conducted regular risk assessments, vulnerability analyses, and security audits to identify gaps and implement corrective actions.
Coordinated with local law enforcement, emergency services, and regulatory bodies to enhance incident response and ensure compliance.
Monitored and managed access control systems, CCTV surveillance, and alarm systems to ensure continuous operational effectiveness.
Led crisis management and incident response teams, ensuring preparedness through regular drills and simulations.
Implemented technology-driven solutions including digital surveillance and biometric access to strengthen security measures.
Investigated and resolved employee misconduct, policy violations, and workplace safety incidents.
Delivered security awareness training and briefings to employees, fostering a culture of safety and vigilance.
Collaborated with cross-functional teams including HR, administration, and facilities to align security strategies with business objectives.
Security Supervisor
Max Hospital (Vaishali)
Noida
08.2019 - 05.2021
Enforced infection control protocols, including screening procedures, visitor management, and quarantine area security.
Regulated access control across critical zones such as ICUs, isolation wards, and emergency departments.
Coordinated with medical teams and hospital administration to support patient flow and emergency handling.
Managed crowd control to ensure orderly movement during peak hours and effectively responded to emergency situations.
Oversaw compliance with healthcare safety regulations and government COVID-19 guidelines to maintain a safe environment.
Led incident response for medical emergencies, security breaches, and conflict situations within the premises.
Trained security personnel on pandemic-specific protocols and use of PPE, enhancing patient interaction sensitivity.
Monitored CCTV systems and surveillance operations to ensure continuous vigilance across the facility.
Handled escalations involving patients’ families and visitors with professionalism and empathy.
Maintained detailed logs and reports on incidents, daily operations, and compliance activities.
Collaborated with housekeeping and facility teams to ensure sanitation and safety standards were upheld.
Supported vaccination drives, testing centers, and emergency medical setups with security planning and execution.
Assignment Manager
Ironman Security Services Pvt. Ltd
Noida
06.2014 - 07.2019
Oversaw security operations across multiple client sites, ensuring strict adherence to organizational policies and regulatory standards.
Directed manpower planning, deployment, and contract workforce management to optimize efficiency and coverage.
Led incident investigations, identified root causes, and implemented corrective and preventive measures to mitigate risks.
Conducted regular site audits, inspections, and risk assessments to ensure operational excellence and compliance.
Acted as the primary point of contact for clients, addressing concerns and ensuring high levels of service satisfaction.
Developed and enforced standard operating procedures (SOPs) tailored to diverse client environments.
Coordinated with internal teams and external stakeholders to swiftly resolve operational challenges and enhance service delivery.
Ensured proper functioning of security systems such as CCTV, access control, and alarm systems across sites.
Handled escalations, emergencies, and client-specific security requirements with prompt and effective action.
Managed vendor relationships and ensured contract compliance with agreed service-level agreements (SLAs).
Service Associate
Shangri-La's Eros Hotel
New Delhi
05.2013 - 05.2014
Provided comprehensive guest security and hospitality support in a luxury hotel, ensuring a safe and welcoming environment.
Responded promptly to guest requests and emergencies, minimizing disruption to hotel operations and enhancing guest satisfaction.
Trained and mentored junior security staff on hospitality-specific security protocols, fostering adherence to guest service standards.
Monitored surveillance systems and managed access control operations to maintain high standards of safety and compliance.
Conducted regular patrols of hotel premises, including public areas, guest floors, and back-of-house zones, to prevent security incidents.
Investigated and documented incidents, including theft and property damage, delivering detailed reports to management to inform decision-making.
Assisted in planning and securing high-profile events, VIP visits, and special functions within the hotel.
Education
High School Diploma -
KV Hindon
Ghaziabad, Uttar Pradesh
Bachelors of Commerce - Accounting
Delhi University
New Delhi
MBA - Marketing
Subharti University
New Delhi
Skills
Security Operations & Management
Security Operations Management
Incident Response & Crisis Management
Security Policy Development
Access Control & Surveillance Compliance
Security Audits
Risk Assessment & Mitigation
Incident Management
Investigation Management
Emergency management
Safety Protocols
Advanced Security Technologies
Risk & Safety
People and Team Management
Personnel Training & Supervision
Client Relations
Client & Stakeholder Relations
Customer Relationship Management
Report Preparation
Decision-Making
Team Collaboration
Multitasking Abilities
Accomplishments
Awarded Star Employee of the Month (March 2020) for outstanding performance.
Fire Safety & Security Officer at Colliers International India Property Services Pvt. Ltd.Fire Safety & Security Officer at Colliers International India Property Services Pvt. Ltd.
Assistant Security & Safety Manager (Fire Safety Manager / WSH Manager) at Millennium Hotels & Resorts - M Hotel Singapore City CentreAssistant Security & Safety Manager (Fire Safety Manager / WSH Manager) at Millennium Hotels & Resorts - M Hotel Singapore City Centre
Fire Safety and Security Supervisor at Greenland International Security ServicesFire Safety and Security Supervisor at Greenland International Security Services