Saurabh Sanjay Bhalerao
Vice President - Operations
Mumbai
Summary
Experienced with leading organizational initiatives and driving strategic goals. Utilizes strong leadership and decision-making skills to enhance operational efficiency and implement effective policies. Track record of fostering team collaboration and achieving high standards of performance.
Overview
15
15
years of professional experience
2014
2014
years of post-secondary education
3
3
Languages
Work History
Principal Officer, Private Equity Operations
Greenstone Fund Manager LLP
05.2024 - 05.2025
- Setting up entire unit of operations at Gift City, Gandhinagar and taking over the initial process of registration and vendor selections at the new center.
- Co-ordinating with the legal and tax team to finalize Private Placement Memorandum and Contribution Agreement.
- Onboarding High Net Worth clients for investments and scrutinizing KYC documents before initiating them on to the system.
- Co-ordinating with PWC for any Tax related queries on the back of our clients investment.
- Handling Monthly & Quarterly compliance of our operations and submitting the same to the regulatory authority.
- Escalation Management with the Banks, Legal entity as well as Regulatory.
- Training team on the critical issues and assisting them with their queries.
Vice President, Custody operations
BNY Mellon India Pvt. Ltd.
02.2022 - 08.2023
- Managing an entire gamut of Fund Accounting, Custody operations & Settlements process activities including Trade operations, Cash operations & Reconciliations.
- Heading an entire department of 60 resources including all activities from Hiring, Learning & Development, Appraisals, Internal & External Audit, Business continuity planning etc.
- To handle and review wide gamut of activities in varied processes including expenses, income, capital stock, corporate action, trades, forwards, MTM etc.
- Researching and resolving difference between various accounting systems. Analyzing and assisting in the preparation of the Fund’s Net Asset Value.
- Examining, evaluating, reporting and recommending improvements on the adequacy and effectiveness of management’s processes.
- Identifying the gaps and addressed the same with proactive people management, Hiring, Training initiatives.
- Resolving all the process related issues of the clients and escalated the same to the senior personnel & counterparts at the sending location, if required, to ensure timely resolutions.
- Guiding, training and monitoring the newly recruited about the existing process & applications used for production.
- Introducing process automation ideas of maintaining the data which helped in achieving higher efficiency and better results.
- Driving resolution and management of client queries, leveraging internal teams globally and regionally as appropriate.
- Minimizing errors by ensuring established standards, policies and procedures are adhered to.
- Liaising with clearing agents on a daily basis and ensuring that all trades settles on intended settlement date.
- Taking Full accountability for the E2E query resolution raised by clients.
- Establishing and maintaining relationships with all key internal operations partners that support the Custody business.
- Reviewing and enhancing the team governance to ensure we operate in a controlled and robust environment.
- Working with the internal team to ensure they are meeting SLAs and other expectations of users and stakeholders, and managing escalations appropriately.
- Assisting with support escalation to ensure critical, business-impacting issues are organized and resolved as quickly as possible.
- Setting in-house quality standards for various operational areas, ensuring a high-quality customer experience while adhering to the SLAs for their services.
- Presenting various monthly MIS reports pertaining to process / productivity to the higher management and at times to the clientele also.
- Monitoring the overall functioning of processes, identifying improvement areas and implementing adequate measures to maximize customer satisfaction level.
Manager, Asset Servicing
Accenture Solutions Pvt. Ltd.
09.2020 - 02.2022
- Played a pivotal role in Asset servicing operations, where we used to reconcile client's position as well as cash.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Controlled costs to keep business operating within budget and increase profits.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
Asst. Process Manager, Tax Operations
EClerx Services Pvt. Ltd.
03.2017 - 08.2020
Team Leader, Fund Accounting
State Street Syntel Services Private Limited
11.2015 - 03.2017
Senior Team Member, Asset Servicing – Fixed Income
BA Continuum India Pvt. Ltd.
06.2014 - 07.2015
Team Member - Dividend Re-investment, Calls & Maturities
J P Morgan India Pvt. Ltd.
11.2010 - 08.2012
Education
Master of Management Studies - Finance
YTIMSR
B.Com. - Banking & Insurance
Faculty of Commerce
Skills
Operations Management
Personal Information
Date of Birth: 04/07/1988
Timeline
Principal Officer, Private Equity Operations
Greenstone Fund Manager LLP
05.2024 - 05.2025
Vice President, Custody operations
BNY Mellon India Pvt. Ltd.
02.2022 - 08.2023
Manager, Asset Servicing
Accenture Solutions Pvt. Ltd.
09.2020 - 02.2022
Asst. Process Manager, Tax Operations
EClerx Services Pvt. Ltd.
03.2017 - 08.2020
Team Leader, Fund Accounting
State Street Syntel Services Private Limited
11.2015 - 03.2017
Senior Team Member, Asset Servicing – Fixed Income
BA Continuum India Pvt. Ltd.
06.2014 - 07.2015
Team Member - Dividend Re-investment, Calls & Maturities
J P Morgan India Pvt. Ltd.
11.2010 - 08.2012
B.Com. - Banking & Insurance
Faculty of Commerce
Master of Management Studies - Finance
YTIMSR
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