Summary
Overview
Work History
Education
Skills
Websites
Projects
Certificates And Trainings
Timeline
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Saurabh Saroha

Sonipat

Summary

Dynamic professional recognized for swiftly tackling challenges and enhancing team performance. Proven expertise in problem-solving and relationship-building with clients and colleagues. Committed to achieving successful outcomes through strategic communication and collaboration.

Overview

2
2
years of professional experience

Work History

Technical Support Executive

CONCENTRIX
08.2024 - 01.2025
  • Works as a Support Executive and resolve customer issue by basic troubleshoot
  • Work as a team to resolve the customer queries and manage rewards or issue gift-cards
  • Improve my personalized skills, communications and learn to works on tools like Salesforce and Axiom

SQL Developer

INSPIREXP DESIGN STUDIO
06.2023 - 07.2024
  • SQL Database Development and Optimization: Designed, managed, and optimized SQL Server databases to support high-traffic applications, enhancing data retrieval speeds and ensuring data accuracy
  • Advanced SQL Query Optimization: Performed advanced tuning of stored procedures and SQL queries, achieving a 20% improvement in query response times, positively impacting application performance and user experience
  • Database Troubleshooting and Debugging: Designed, developed, and maintained SQL databases and queries to support various applications, optimizing business logic and improving efficiency
  • SQL Reporting and Data Analytics: Created SQL-driven reports and queries to provide business insights and operational metrics, enabling data-driven improvements and optimized reporting workflows

Python Development Intern

CODE CLAUSE
04.2023 - 05.2023
  • Proficient in Python programming language, with a solid understanding of its syntax, data structures, and libraries
  • Collaborated with team members to develop, test, and debug Python applications, ensuring adherence to project requirements and deadlines

Education

Master of Computer Application -

ABES ENGINEERING COLLEGE
01.2024

Bachelor of Science - Computer Science

HINDU COLLEGE SONIPAT
01.2021

Skills

  • Python
  • NumPy
  • Pandas
  • C
  • SQL
  • MySQL
  • Power BI
  • MS Excel

Projects

RFM ANALYSIS,                                                                                                                   04/01/24 to 06/30/24    

Led a project on RFM (Recency, Frequency, Monetary) analysis to segment customers based on their purchasing behavior., Utilized Python programming language & data analysis libraries such as Pandas, Plotly to analyze transactional data., Conducted data preprocessing tasks, including data cleaning, feature engineering, and normalization., Executed RFM scoring methodology to calculate recency, frequency, and monetary values for each customer., Visualized the results of RFM analysis using data visualization libraries like Matplotlib., Python, PyCharm, Plotly 

BANK MANAGEMENT SYSTEM 04/01/23 to 05/31/23, Developed a Bank Management System using Python programming language to automate various banking operations., Implemented features for account management, including account creation, deposit, withdrawal, balance inquiry, and transaction history., PyCharm, Python

Certificates And Trainings

  • Database Foundation by Oracle Academy, 01/01/23
  • Programming Essentials in Python from CISCO Networking Academy, 05/01/23
  • Big Data Hadoop and Spark Developer Training by Simplilearn, 04/01/24
  • Introduction to Data Analytics by Simplilearn, 06/01/24

Timeline

Technical Support Executive

CONCENTRIX
08.2024 - 01.2025

SQL Developer

INSPIREXP DESIGN STUDIO
06.2023 - 07.2024

Python Development Intern

CODE CLAUSE
04.2023 - 05.2023

Master of Computer Application -

ABES ENGINEERING COLLEGE

Bachelor of Science - Computer Science

HINDU COLLEGE SONIPAT

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Saurabh Saroha