Data Analytics & Data Visualization
Saurabh Sharma
Business Operations Manager
Gurugram,Haryana
Summary
A Mechanical Engineering graduate, and an alumnus of IIM Raipur. Having interests in the fields of process improvement through automation, data analytics, data visualization, and operations management. An astute Business Operations Manager, excel in working with cross functional teams, and communication effectively through the ranks. Currently working with L&T as an Assistant Manager in the Smart World & Communication business.
Overview
3
3
Certifications
6
6
years of post-secondary education
4
4
years of professional experience
Work History
Assistant Manager, Business Operations
Larsen & Toubro
Gurugram, Haryana
05.2019 - Current
- Leading Project Management and Execution activities working on Advanced Metering Infrastructure project in Haryana.
- Business Process Improvement: Successfully improved consumer billing efficiency to above 95% and directly contributed to improved revenue realization for Haryana energy distribution companies. Designed process trackers to identify system integration and process flow gaps.
- Reporting & MIS: Real time and continuous monitoring of business-critical SLAs and performance reporting to management and client on KPIs. Contributed to Automation of business reports and daily dashboards using Power BI.
- Data analytics and Performance Forecasting: Successfully developed and showcased performance forecasting models (Using Power BI & Power Query) towards improvements in revenue generation for power distribution companies through implementation of Smart Metering Solution.
- Business Process Improvement and Process Transformation: Carried out detailed study of existing business processes of consumer data commissioning and recalibrated them based on identification of key areas for process improvement. Critical data validation processes and activities were automated and transformed for error reduction and performance improvement.
- Team Management & Communication: Excellence in collaborating with multiple business process owners and setting up effective communication channels towards improved team engagement and coordination.
Management Intern
Wipro Limited
Bangalore, Karnataka
04.2018 - 06.2018
- Market Analysis and Secondary Research: Undertook comprehensive study of existing business landscape in Network Automation and carried out secondary research on identifying market size, current state and AI adoption trends across Telecom industry and barriers to AI adoption based on digital maturity matrix.
- Identification of Use Cases for implementation of AI & ML technologies in Network Automation: Supported business team working on network automation technologies by presenting use cases in L1,L2 and L3 support based on benefits and complexity matrix.
System Engineer
Tata Consultancy Services
Gurugram, Haryana
01.2016 - 06.2017
- Requirement Gathering: Understanding precise problem prior to working on solution, interacted with multiple business process owners for refining problem statement and developing viable business case for process automation.
- Process Automation & Trainings: Worked as backend developer and delivered several process automation scripts based on shell scripting tool (PowerShell) and facilitated in house design team for execution of routine tasks through batch automation. Also conducted trainings on automation tools for smooth user interaction. Process improvement with 15% reduction in TAT was recorded with batch process automation.
- Business Intelligence and Performance Management: Through Business Intelligence and process management tools (Informatica and Power BI) for data analytics and data visualization, worked to develop comprehensive dashboards for project progress monitoring.
Production Engineer
MG Tools Private Limited
Ghaziabad, UP
06.2015 - 12.2015
- Production Line Monitoring: Worked as Production Engineer, responsible for monitoring of production line for smooth flow of materials, maintaining production schedule and maintaining inventory records.
- Lean Manufacturing, Kaizen, Six Sigma Tools: To reduce waste and improve on quality, Kaizen and Six Sigma methodologies were incorporated on production line processes with 5% resultant reduction in lead time.
Education
MBA - Business Administration and Management
Indian Institute of Management
Raipur 06.2017 - 04.2019
Bachelor of Technology - BTech - Mechanical Engineering
ITM University
Gurugram 07.2011 - 05.2015
Skills
Business Process Monitoring
undefinedAccomplishments
- National Finalists of Credit Research Challenge 2017-18 - AIWMI
- Finalists of “Consulting Decaffeinated", workshop conducted by Backspace Consulting LLP (2017)
Certification
PRINCE2® Foundation and Practitioner Certification Training - PeopleCert
Interests
Process Automation & Improvement
MIS Reports & Client Engagement
Timeline
Assistant Manager, Business Operations
Larsen & Toubro
05.2019 - Current
Management Intern
Wipro Limited
04.2018 - 06.2018
MBA - Business Administration and Management
Indian Institute of Management
06.2017 - 04.2019
System Engineer
Tata Consultancy Services
01.2016 - 06.2017
Production Engineer
MG Tools Private Limited
06.2015 - 12.2015
Bachelor of Technology - BTech - Mechanical Engineering
ITM University
07.2011 - 05.2015
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