SAURABH SHARMA

• - Manage the complete sales cycle, from engaging with a large volume of well-qualified leads to the final conversion, i.e., enrollment in the program.
  - Counsel students via call/email to guide them on which program would be beneficial for their career progression.
  - Provide information on various program options and suggest the best-fit choices based on individual career goals.
  - Engage proactively with potential students to address inquiries and concerns regarding the enrollment process.
  - Ensure a seamless transition for students from initial interest to program enrollment.
  - Collaborate with students to understand their needs and align program offerings with their career objectives.
  - Maintain a customer-focused approach, fostering a positive experience throughout the enrollment journey.
  - Work closely with the sales team and utilize effective communication channels to facilitate successful conversions.
  - Provide ongoing support and information to students during the decision-making process.
  - Document and track interactions in the sales cycle to optimize future engagements and improve the enrollment process.

• - Outcall and connect with 20-25 new prospects daily, with an additional follow-up/engagement with another 20-25 candidates to meet sales targets.
  - Engage with candidates through tele-calls, online demos, trial sessions, emails, chat, etc.
  - Build high-quality engagement-driven discussions with prospective candidates to enroll them in our learning programs.
  - Implement data-driven sales management, overseeing the entire sales funnel from lead stage to conversion.
  - Establish and maintain an engagement-based sales model by working effectively on CRM.
  - Focus on achieving high-quality sales and adhere to strong sales processes.

• - Familiarize with the company's vision, mission, and goals to accomplish set objectives.
  - Collate and maintain client information in the CRM database.
  - Make calls to clients and respond to callback requests.
  - Engage in email and WhatsApp conversations with potential leads.
  - Educate potential leads about our courses and offerings.
  - Convert potential leads into customers through effective communication.
  - Learn and utilize our customer relations management software and other related computer software.
  
  

1. Inside Sales:
- Engage in inside sales activities to promote BYJU'S learning solutions.
- Work towards achieving sales targets through effective communication and persuasion.

2. Lead Generation:
- Generate leads through proactive cold calling efforts.
- Identify and pursue potential customers, including parents and students.

3. Client Interaction:
- Establish and maintain regular interaction with clients to understand their needs.
- Provide information about BYJU'S personalized learning offerings.
- Address client queries and concerns, ensuring a positive customer experience.

4. Meeting Set-Up:
- Initiate and schedule meetings with potential customers.
- Coordinate meeting logistics and ensure a smooth process for both parties.

5. Counseling:
- Counsel students and parents on BYJU'S learning pedagogies.
- Clearly articulate the benefits of BYJU'S personalized learning journey.

6. Achieving Learning Objectives:
- Assist students in understanding how BYJU'S can contribute to their academic success.
- Align BYJU'S offerings with the learning objectives of the students.

7. Performance Metrics:
- Be accountable for meeting and exceeding performance metrics.
- Regularly track and report progress towards sales goals.

8. Adaptability:
- Stay informed about BYJU'S products and any updates in the education sector.
- Adapt sales strategies based on market feedback and changing customer needs.

9. Documentation:
- Maintain accurate records of customer interactions and transactions.
- Provide timely and detailed reports on sales activities.

10. Collaboration:
- Collaborate with team members and share insights for continuous improvement.
- Participate in training sessions to enhance product knowledge and sales skills.

11. Customer Relationship Management (CRM):
- Utilize CRM tools effectively to manage customer information and track sales activities.

12. Feedback Loop:
- Gather feedback from customers to contribute to the enhancement of BYJU'S offerings.
- Communicate customer feedback internally to improve the overall sales process.