Summary
Skills
Work History
Education
Profile
Personal Information
Overview
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Saurabh Sharma

Saurabh Sharma

Associate
Dadri

Summary

Verifiable talent for maintaining profitable logistic operations, with success in capitalizing on growth opportunities. Superior communication skills, easily interacts with executives' regulatory agencies, Vendors, clients and staff. Core skills areas include Recruit of candidates, Team management, Customer / Client Management, Performance Management, Inventory control/Shrinkage, Loss Prevention/ Security, Hub / DC Operation Management (SCM), Route Management, Cash Management, Manpower Management. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Skills

    Evaluating Proposals

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Work History

Associate

Delhivery LTD
Noida
07.2022 - Current
  • Managed customer relations through communication and helpful interactions.
  • Worked varied hours to meet seasonal and business needs.
  • Identified customer needs and wants to enhance customer experiences and boost sales.
  • Provided product price information to customers.
  • • Working as integral part of Last Mile Capacity Building Team with variable costing model.
  • Building smooth and readily available inflow of database for Delivery Partner Acquisitions.
  • Managing various escalations from Last-Mile.
  • Building and maintaining delivery capacity at dispatch centers for Delhi NCR.
  • Minimizing cost per shipment of vendors and maximizing productivity.
  • Reduced delivery aggregate cost per shipment by 12% for Delhi NCR. Built delivery capacity for Diwali Sale – increased dispatches by 60% of regular day dispatches for Delhi NCR Built delivery capacity for June Sale – increased dispatches by 20% of regular dispatches for Delhi NCR
  • Pushed vendors for adhering to Early Morning Dispatches targets and achieved 80%+ EMD in Delhi NCR.
  • Improving closures and FDDS (First Day Deliver Service) by 2% over last 6 months
  • Doing Root Cause Analysis of daily micro level failures with proper recovery plan Handled Hyper Local Delivery Operations at Delhi NCR

DAS Executive

Delhivery Ltd.
Ghaziabad
07.2021 - 07.2022
  • Managed vendors and external contributors for projects.
  • Working as integral part of Last Mile Capacity Building Team with variable costing model.

Recruiter

Redex Enterprise
Noida
06.2018 - 05.2021
  • Pirated and maintained applicant tracking and candidate management systems.
  • Placed advertisements, evaluated applicant credentials, conducted initial interviews and pre-screening assessments.
  • Collaborated with hiring managers to understand job requirements and expectations.
  • Evaluated strengths and weaknesses of candidates through effective screening processes.
  • Collaborated with internal teams to address specific recruitment challenges and develop tailored solutions
  • Enhanced recruitment process for faster hiring by utilizing various sourcing tools such as job boards, social media, and networking events
  • Increased candidate placements by developing and maintaining relationships with clients and candidates
  • Monitored recruitment metrics to identify areas for improvement and implemented changes accordingly
  • Maintained compliance with federal and state employment laws during entire recruitment process
  • Actively participated in industry conferences and networking events, keeping up-to-date on current trends and expanding professional network
  • Partnered with HR teams to determine workforce planning needs, aligning recruitment efforts with business objectives
  • Provided exceptional customer service to both candidates and clients, fostering long-term partnerships
  • Organized job fair events that attracted diverse talent pools, increasing company''s reach within local communities
  • Negotiated competitive salary packages with candidates, resulting in successful offers and acceptances
  • Trained junior recruiters on best practices, contributing to overall team success and improved efficiency

Team Leader

Shadowfax Technologies Pvt Ltd.
New Delhi
02.2016 - 06.2018
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Mentored and guided employees to foster proper completion of assigned duties.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
  • Customer / Client Management
  • Performance Management
  • Inventory control / Shrinkage
  • Loss Prevention / Security
  • Hub/DC Operation Management (SCM)
  • Route Management
  • Cash Management
  • Manpower Management

Operation Supervisor

Blue Dart Express
New Delhi
11.2014 - 02.2016
  • Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
  • Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices.
  • Motivated and trained employees to maximize team productivity.
  • Encouraged and promoted ideas aligned to business needs and benefits.
  • Completed bi-weekly payroll for 510 employees
  • Contributed to long-term strategic planning discussions within leadership team to help shape future direction for business unit
  • Achieved cost savings through diligent budget management and negotiation with vendors on pricing and contracts
  • Monitored industry trends and market dynamics to identify potential threats or opportunities for growth within operations sphere
  • Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members

Market Development Representative

Team Lease Services Limited
Bulandshahr
03.2014 - 11.2014
  • Utilized specialized software to capture and process data.
  • Generated reports to support development and implementation of marketing plans.
  • Analyzed data to uncover insights and identify key opportunities to inform strategic decisions.
  • Identified appropriate marketing channels and target customers for campaigns.
  • Managed campaigns for various clients that consistently exceeded sales goals.
  • Implemented and supervised market research projects from start to finish with focus groups, surveys and interviews.
  • Tracked key performance indicators to measure success of campaigns.
  • Maximized advertising efforts by developing content for media relations, corporate communications, and social media posts.
  • Created customized marketing materials to increase product awareness.
  • Tracked key metrics and developed spreadsheets and data models.

Education

B.J.M.C - Journalism And Mass Communication

IEC UNIVERSITY
APPS Bulandshahr
03.2015 - 04.2017

Intermediate -

UP Board
Bulandshahr
07.2010 - 04.2011

High School Diploma -

UP Board
Bulandshahr
07.2008 - 04.2009

Profile

SAURABH SHARMA, Plot Number 4 Ecogreen City Opp RS public School, Dhoom Manikpur Dadri UP. Pin 203207

Personal Information

  • Father's Name: (Late) Mr. Nanak Chand Sharma
  • Date of Birth: 01/03/95
  • Nationality: Indian
  • Marital Status: Married
  • Religion: Hindu

Overview

10
10
years of professional experience
4
4
years of post-secondary education
2
2
Language

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