Results-driven Fintech Professional, committed to continuous growth in driving revenues and adoption for the organization's product offerings. Consistently achieves goals in revenues, new account acquisition & development, product development / improvisation while ensuring highest levels of customer satisfaction.
Overview
12
12
years of professional experience
Work History
Executive Manager - Enterprise Online Payments
Paytm Payments Services Ltd
03.2022 - Current
Managing the portfolio P&L for the Travel & Entertainment enterprise accounts, scope of work includes: Commercial negotiations to improve profitability with major merchants; Monetizing value-added features extended to merchants by charging platform fees / VAS fee; Working closely with Banking alliances team for optimization of costs across the portfolio; Planning low-cost, high-impact growth campaigns to drive volumes for Paytm PG.
Spearheaded growth of the Travel vertical, achieving ARR of INR 6,000 Cr.
Managed strategic partnerships with marquee clients in Travel & OTA industry, driving revenue growth and product adoption.
Led commercial negotiations to optimize profitability, contributing to 20% of the vertical's GMV and 38% of gross margins
Successfully implemented Paytm's SaaS products, including Card Tokenization ,UPI SDK, CVV less txns, achieving multiple closures
Awarded 'Best Performer' in 2022 and 2023 for outstanding contributions.
Strategic Lead - Emerging Segments
Pine Labs Pvt Ltd
04.2021 - 03.2022
Managed portfolio of large hospitality chains, driving monthly transaction volumes of INR 400 Cr+
Led seamless integration of Pine Labs solutions with Oracle's Property Management System
Worked closely with Product and Tech development teams to design payment flows for Large Chain Hospitality partners and solutions tailor made for the same - some feature roll-outs include Terminal Agnostic Pre Auth completion, Card Present Mandatory for Sale completion (to avoid chargebacks and dispute), One Touch Cloud Transactions, Cloud Integration for Pre Auth, OPI integration with Oracle.
Achieved 15-20% month-on-month growth in GTV and Dynamic Currency Conversion.
Account Executive - North & East
Paypal Payments India Ltd
06.2019 - 06.2020
Managed strategic accounts across North & East India, developing co-marketing strategies to increase PayPal's market penetration
Conceptualizing, documenting and implementing an account wise monthly co-marketing strategy to ensure maximum penetration and adoption of PayPal by the end users.
Developed innovative Co-marketing plans by collaborating with internal stakeholders and negotiating with merchant Partners to ensure positioning of PayPal as the preferred mode of payment.
Improved transaction success rates by analyzing and optimizing payment funnel data.
Manager Business Development - Large Chain Hospitality Partners
One97 Communications Ltd
01.2019 - 06.2019
Led partnerships with large hotel chains and online booking platforms, enhancing inventory levels and securing competitive deals.
Manager Business Development - Pine Labs Pvt Ltd
10.2016 - 01.2019
Drove new business development for Pine Analytics, acquiring top corporate clients and achieving aggressive sales targets.
Key Accounts Manager
Times Internet Ltd
08.2012 - 10.2016
Managed enterprise accounts, focusing on retention, cross-selling, and upselling to maximize client engagement and revenue.