Summary
Overview
Work History
Education
Skills
Interests
Personal Profile
Certification
Hobbies
Timeline
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SAURABH SHARMA

SAURABH SHARMA

Digital Transformation Consultant
Gautam Buddha Nagar

Summary

Dynamic professional with a proven track record in developing comprehensive business strategies and delivering actionable recommendations. Expertise in leveraging analytical skills to drive informed decision-making and enhance organizational performance. Robust understanding of stakeholder engagement and project management ensures alignment of objectives and successful execution of initiatives. Committed to fostering collaborative environments that promote innovation and efficiency.

Overview

15
15
years of professional experience
9
9
years of post-secondary education
4
4
Certifications
2
2
Languages

Work History

Associate Manager – Cloud Transformation Lead

Accenture Solutions Pvt Ltd
08.2021 - Current
  • Led large-scale cloud transformation, migration, and operations projects (around 10,000 servers) for global customers as a Delivery Project Manager.
  • Managed cross-functional projects, ensuring timely completion and alignment with customer objectives.
  • Collaborated closely with senior management on strategic planning efforts, aligning departmental goals with overarching company objectives.
  • Designed and implemented centralized monitoring and logging using cloud-native and enterprise tools like Dynatrace, SolarWinds, Azure monitoring and logging, GCP monitoring and logging, and their integration with ServiceNow and ITSM tools.
  • Led team meetings regularly to discuss progress updates, identify challenges or roadblocks, and provide guidance towards successful project completion.
  • Initiated process improvements based on thorough analysis of internal operations data resulting in enhanced productivity levels.

Associate Consultant, Cloud CoE

HCL Technologies Ltd
10.2018 - 08.2021
  • Led workshops with clients in the BFSI, Telecom, Oil & Gas, and Mining sectors for cloud transformation projects.
  • Conducted current-state assessments of a large-scale on-premise environment of around 1,000 servers and databases, and built cloud-native solution blueprints.
  • Delivered gap analysis and remediation planning aligned with cloud transformation goals.
  • Created detailed high-level design and low-level design for landing zones, ExpressRoute, and enterprise VPN integration.
  • Led proposal efforts, including RFP analysis, RFP response, solution design on cloud, SOW creation, and client presentations.

Cloud Operations Senior Analyst

Accenture Solutions Pvt.Ltd
07.2014 - 09.2018
  • Supported multiple clients by managing their virtualization platform, hosting VMware and Hyper-V environments hosting around 1000 VMs
  • Managed public cloud services for multiple clients, including Azure and AWS.
  • Following ITSM best practices for incident, change, and problem management.
  • Mentored junior analysts on best practices in cloud operations, fostering a culture of continuous learning and improvement within the team.
  • Developed comprehensive documentation for cloud operations procedures, contributing to overall team knowledge and productivity.
  • Collaborated with development teams to ensure seamless integration of new applications into the cloud environment.
  • Managed incident response efforts for major system outages, coordinating with various teams to restore services quickly and minimize business impact.
  • Led cross-functional initiatives to enhance collaboration between IT departments, resulting in more efficient project delivery.
  • Analyzed existing systems and databases and recommended enhancements to solve business needs
  • Oversaw document development across project workstreams to create internal control statements per compliance and regulatory standards.
  • Championed a culture of continuous improvement within the team, fostering an environment focused on learning, development, and process optimization.
  • Performed root cause analysis on recurring problems, identifying opportunities for process improvement or preventative measures to be implemented in future situations.

Technical Support Executive

Essel Shyam Technologies Ltd
06.2010 - 07.2014
  • Managed a high volume of tickets (around 50 tickets per day) in the helpdesk system, consistently meeting or exceeding response time targets.
  • Streamlined troubleshooting processes for faster resolution times, improving overall productivity.
  • Tracked KPIs and created continuous improvement plans.
  • Assisted in the creation of an internal knowledge base, enabling faster resolution times for common issues across the support team.
  • Coordinated with vendors to resolve hardware and software issues beyond internal capabilities, ensuring timely resolution for customers.
  • Maintained comprehensive documentation of customer interactions, ensuring seamless handoff between support staff.
  • Oversaw troubleshooting, technical issue resolution and consulting services to upgrade technology infrastructure.
  • Cultivated procedures and standards for system monitoring, investigation and maintenance.
  • Monitored system performance to identify potential issues.

Education

Bachelor of Technology (B. Tech) - Electronics & Communication Engineering

Hindustan College of Science & Technology
Mathura, India
04.2001 - 01.2010

Skills

Cloud Platforms: Azure, AWS, GCP, Azure Migrate, GCP M2VM, AWS Migration Service

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Interests

Chess, Outdoor Games, Technology Learning

Personal Profile

  • Date of Birth: 17th Dec 1985
  • Passport: P3851073
  • Work Environment: Adept in cross-cultural global delivery models

Certification

Microsoft AZ 104

Hobbies

I love cross culture activities, playing outdoor games and exploring places.

Timeline

Associate Manager – Cloud Transformation Lead

Accenture Solutions Pvt Ltd
08.2021 - Current

Associate Consultant, Cloud CoE

HCL Technologies Ltd
10.2018 - 08.2021

Cloud Operations Senior Analyst

Accenture Solutions Pvt.Ltd
07.2014 - 09.2018

Technical Support Executive

Essel Shyam Technologies Ltd
06.2010 - 07.2014

Bachelor of Technology (B. Tech) - Electronics & Communication Engineering

Hindustan College of Science & Technology
04.2001 - 01.2010

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SAURABH SHARMADigital Transformation Consultant