Summary
Overview
Work History
Education
Skills
Languages
Personal Information
Personal Qualities
Certification
Accomplishments
Timeline
Generic
SAURABH SHARMA

SAURABH SHARMA

Dehradun

Summary

Organized and disciplined professional with proven leadership abilities. Task-oriented team member with strong diplomatic skills. Quick learner committed to continuous skill development. Open to relocation opportunities to support company goals.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Chief Security Officer

Celebrity Cruises
Miami
06.2021 - Current
  • Ensured safety of 4,500 passengers and crew through effective ship security management.
  • Developed comprehensive security protocols for improved risk management.
  • Led training exercises to strengthen emergency response capabilities of security team.
  • Conducted regular drills simulating diverse scenarios to enhance preparedness.
  • Oversaw surveillance systems to ensure compliance with safety standards.
  • Coordinated with local law enforcement for regulatory compliance and safety assurance.
  • Investigated security incidents, performed root cause analysis, and initiated corrective actions.
  • Maintained strong relationships with external stakeholders, including law enforcement agencies.
  • Developed and implemented security protocols for onboard safety and risk management.
  • Led security teams in training exercises to enhance emergency response effectiveness.
  • Managed incident reports and conducted thorough investigations of security breaches.
  • Coordinated with local law enforcement to ensure compliance with safety regulations.
  • Oversaw surveillance systems to monitor passenger activities and ensure safety standards.
  • Collaborated with department heads to integrate security measures into daily operations.
  • Analyzed potential threats and prepared strategic plans for crisis management scenarios.
  • Educated staff on best practices for maintaining a secure environment onboard vessels.
  • Kept staff aware of security and safety concerns with regular meetings and drills.
  • Evaluated current security operations and personnel to detect areas in need of improvement.
  • Maintained effective working relationships with local and state government agencies and collaborated closely on investigations.
  • Developed strategies to prevent crimes with educational and community-based initiatives.
  • Conducted needs assessments and worked closely with leaders to correct problems and implement improvements.
  • Collaborated with other departments to review job applications for any red flags indicating a potential risk factor.
  • Provided training to staff regarding security awareness and emergency preparedness procedures.
  • Investigated incidents related to security breaches or violations of safety regulations.
  • Participated in industry events and conferences related to cybersecurity topics.
  • Developed and implemented security policies, protocols and procedures to ensure the safety of personnel and property.
  • Conducted regular audits of IT infrastructure to identify potential threats and vulnerabilities.
  • Organized drills for responding to different types of emergencies such as fire, natural disasters, bomb threats.
  • Responded promptly to inquiries from senior management regarding security-related issues.
  • Supervised the work of security personnel to ensure that all safety protocols are followed.
  • Ensured compliance with applicable laws and regulations concerning data privacy and information security.
  • Assessed risks associated with new business initiatives or changes in organizational structure and operations processes.
  • Analyzed data from various sources to identify patterns in criminal activity or suspicious behavior.

Deputy Chief Security Officer

Celebrity Cruises
Miami
05.2017 - 06.2021
  • Managed 24/7 security operations for ship, safeguarding 4,500 passengers and crew.
  • Supervised and coached team of 20 security personnel and 1 supervisor.
  • Conducted thorough security checks during passenger and crew boarding and disembarking.
  • Ensured compliance with local regulations for all goods loaded and offloaded.
  • Directed law enforcement programs, emphasizing community education and protection.
  • Monitored security systems and patrols to maintain guest safety on cruise ships.
  • Resolves customer complaints while providing accurate information in high-pressure situations.
  • Implemented safety training programs for crew members to enhance emergency response.
  • Monitored CCTV systems to ensure safety and security of premises.
  • Inspected security systems to maintain consistent operational availability and to detect evidence of tampering.
  • Coordinated with law enforcement and emergency responders during incidents and emergencies.
  • Wrote reports outlining thefts, unauthorized access violations, or other unusual occurrences to help support later criminal or civil actions.
  • Operated communication systems between officers stationed throughout the facility.
  • Completed incident reports to record security or loss prevention incidents.
  • Evaluated crew performance and provided constructive feedback regularly.
  • Trained and mentored staff in customer service best practices.
  • Managed operational efficiency across multiple cruise ship departments.
  • Oversaw daily crew activities to ensure compliance with safety protocols.
  • Collaborated with leadership to implement new service initiatives on board.

Security Supervisor

Celebrity Cruises
Miami
09.2012 - 05.2017
  • Monitored security operations to ensure passenger and crew safety.
  • Inspected access points to prevent unauthorized entry on ships.
  • Managed security team schedules and assignments for effective coverage.
  • Responded promptly to incidents and coordinated with emergency services.
  • Implemented procedures for screening luggage and passengers at terminals.
  • Developed reports on security incidents for management review.
  • Collaborated with other departments to enhance overall ship safety protocols.
  • Maintained records of all incidents that occurred on site including lost and stolen items and unauthorized persons present.
  • Supervised access control at all entrance points of the facility, ensuring only authorized personnel are granted entry.
  • Responded quickly to emergency situations as they arise by deploying appropriate resources and personnel.
  • Monitored entire facility using CCTV while simultaneously performing dispatch duties.
  • Provided security team leadership and contributed to on-call duties.
  • Conducted regular patrols of the premises to identify potential threats or safety hazards.
  • Provided ongoing coaching, feedback, development opportunities, discipline when necessary to ensure employees are meeting expectations.
  • Recorded required data for incident reports and files.
  • Inspected posts and met with subordinates to outline tasks and responsibilities.
  • Used two-way communication to generate enthusiasm and foster atmosphere receptive to open exchange.
  • Facilitated communication between security team and other departments for a cohesive environment.

Security Executive

Jet Airways
10.2007 - 08.2012
  • Completed day-to-day duties accurately and efficiently.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Identified needs of customers promptly and efficiently.
  • Worked with cross-functional teams to achieve goals.
  • Maintained updated knowledge through continuing education and advanced training.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.

Education

Graduate - Commerce

H.N.B Garhwal University
Dehradun, India
01.2010

Skills

  • Security protocols
  • Risk management
  • Incident investigation
  • Surveillance systems
  • Emergency response
  • Regulatory compliance
  • Threat analysis
  • Problem solving
  • Security operation management
  • Interviews and interrogations
  • Security planning
  • Crisis management
  • Safety and security procedures
  • Penetration testing expertise
  • Security policy development
  • Effective communication
  • Team leadership

Languages

English, Fluent Written & Spoken

Personal Information

Nationality: Indian

Personal Qualities

  • A well-organized, disciplined individual with natural leading abilities.
  • Restrained and task-oriented team member with diplomatic skills.
  • Fast and eager to learn new skills.
  • Loyal to company's interests.
  • Available for relocation any time.

Certification

  • Fully Certified under US regulations for cruise ships, including US CVSSA & Advance Fire Fighting.
  • Certified in Ship Security Officer (SSO) by Seagull Norway.
  • Certified in Designated Security duties by Malta.
  • Certified in Train the Trainer.
  • Fully Certified in X-ray Screener with Eagle Training.
  • Holding US B1/B2 and C1/D and MCV Australia visa until 2028 and Newzealand Marine Visa till 2029.

Accomplishments

Open two new build ships in the Edge class (Celebrity Edge and Celebrity Apex), oversee the whole security system, and successfully complete the projects with high results

Timeline

Chief Security Officer

Celebrity Cruises
06.2021 - Current

Deputy Chief Security Officer

Celebrity Cruises
05.2017 - 06.2021

Security Supervisor

Celebrity Cruises
09.2012 - 05.2017

Security Executive

Jet Airways
10.2007 - 08.2012

Graduate - Commerce

H.N.B Garhwal University

Similar Profiles

CREATE PROFILE
SAURABH SHARMA