Saurabh Shinde
Senior QA Tester
Navi Mumbai
Summary
Experienced Senior QA Tester with 8 years in software and game testing, desktop support, and network troubleshooting. Managed QA sign-offs for production, executed end-to-end test plans, and led compliance verifications. Specialized in cross-platform testing and utilizing debugging tools while tracking complex defects in Jira. Collaborated across engineering, art, and design teams, mentoring junior QA staff.
Overview
10
10
years of professional experience
3
3
Languages
Work History
Senior QA Tester
Kwalee India Pvt. Ltd.
05.2024 - Current
- QA Sign-Offs & Production: Assume full accountability for final QA sign-offs to production, ensuring software and features deploy with zero high-priority blockers.
- Test Execution & Compliance: Developed and executed comprehensive test plans for game features, verifying live game events against design specifications and jurisdictional/regulatory requirements.
- Defect Tracking & Diagnostics: Isolated and reproduced complex issues using debug tools like ADB and XCODE, filing high-quality bug reports in JIRA to facilitate swift developer resolutions.
- Team Mentorship: Coached junior and senior QA team members, standardized assessment workflows, and created training documents for new testing tools to enhance team proficiency.
- Workflow Optimization: Managed daily task allocation and shifted team members across projects to meet strict deadlines in a fast-paced environment, contributing to a 20% improvement in project delivery speeds.
- Team Mentorship: Coached and shared knowledge with junior and senior QA team members, standardizing assessment workflows and creating training documents for new testing tools.
QA Tester
Kwalee India Pvt. Ltd.
03.2022 - 05.2024
- End-User Quality Assurance: Reviewed gaming products from an end-user perspective, submitting actionable design and UX suggestions that improved product quality ratings by 15%
- Defect Documentation: Authored detailed bug reports including reproduction steps, environment specifications, and media logs, cutting average developer triage time by 25%
- Resolved internet, network latency, and build transfer blockers through collaboration with internal IT and network teams.
- Developed structured testing procedures with QA leads, ensuring alignment with internal quality standards.
QA Technician
Sai Siddhi Associates Pvt. Ltd.
12.2017 - 08.2019
- Application Testing: Tested and troubleshot proprietary software utilized for generating survey reports and certificates, ensuring correct functional logic.
- Issue Verification: Tracked system defects from detection to fix verification, ensuring accurate status logs supported timely resolution.
- Field Inspections: Conducted inspections of physical goods and machinery across major air-cargo and port terminals (JNPT, BPT) to ensure compliance with logistics standards.
Desktop Network Support Engineer
Larsen & Toubro Infotech Ltd
09.2016 - 10.2017
- Technical Support: Managed hardware and software support for over 1,000 active users across multiple facility floors, ensuring seamless operations.
- Network Diagnostics: Resolved live network connectivity issues by analyzing packet drops and optimizing static IP distribution via NOC firewalls.
- System Setup & Training: Configured, deployed, and tested computing hardware and desktop applications, training non-technical staff on effective usage.
Education
Bachelor of Engineering (B.E.) - Electronics & Telecommunication
Rajendra Mane College of Engineering & Technology
Ratnagiri, MH, India12-2015
Diploma - Electronics & Telecommunication
Shah & Anchor Kutchhi Polytechnic
Mumbai, India12-2009
Skills
- QA methodologies
- Testing methodologies
- Platform Expertise: iOS, Android, PC, Console, Web Applications, Live Game Event Verification
- Project Management: Task Delegation, Team Mentorship, Cross-Discipline Collaboration, Resource Allocation
- Team leadership
- Stakeholder Engagement
- Friendly, positive attitude
- Attention to detail
- Organization
Appreciations
Received appreciation from clients for timely solutions, Received appreciation from Leads on successfully handling multiple projects parallely, testing quality., Received appreciation from Leads and Producers and other team members for before time submissions and going the extra mile., Received appreciation from QA Manager for work ethics, team player and for new initiations.
Timeline
Senior QA Tester
Kwalee India Pvt. Ltd.
05.2024 - Current
QA Tester
Kwalee India Pvt. Ltd.
03.2022 - 05.2024
QA Technician
Sai Siddhi Associates Pvt. Ltd.
12.2017 - 08.2019
Desktop Network Support Engineer
Larsen & Toubro Infotech Ltd
09.2016 - 10.2017
Diploma - Electronics & Telecommunication
Shah & Anchor Kutchhi Polytechnic
Bachelor of Engineering (B.E.) - Electronics & Telecommunication
Rajendra Mane College of Engineering & Technology