Saurabh Singh
Jaipur
Summary
Data Science professional with 9+ years of achievement-driven career in SaaS Sales and Partner Management. Strategic problem-solver with a keen ability to leverage data analytics for uncovering insights and driving informed decision-making. Skilled in interpreting complex datasets to identify trends and develop strategies that optimize performance and achieve organizational goals. Skilled in key account management, driving revenue, client satisfaction, client retention and increasing brand loyalty through territory and product expansion.
Overview
9
9
years of professional experience
Work History
Senior Account Executive - Channel Sales
Freshworks Technologies Pvt. Ltd
Jaipur, India
09.2021 - 10.2023
- Analyze industry data to tailor offerings and target high-growth sectors.
- Optimize product performance and explore cross-selling opportunities using sales data.
- Profile ideal prospects based on company size, location, and market position using Sales Data.
- Gain competitive intelligence to capitalize on market gaps and differentiate offerings.
- Drive $1 Mil ARR / $8K MRR MRR growth in Central America, Caribbean, and Mexico through partnerships, leading end-to-end sales processes.
- Enhance customer retention, minimize churn, and cultivate strong relationships through engaging events to drive cross-selling and upselling opportunities.
- Key Partners - GB Advisors, E-source, Genotech etc
- Key Customers - Netpay, Total Mexico, Govt. of Durango, Blue waters etc.
Manager - Channel Sales
Easy Data Analytics Pvt. Ltd
Delhi NCR
11.2018 - 09.2021
- Driving 1 Cr. ARR NB Revenue by selling IT Infrastructure and service desk solution within enterprise sector in India and UAE.
- Utilize industry insights to customize solutions for high-potential sectors and target markets effectively.
- Enhance product effectiveness and uncover cross-selling avenues through thorough analysis of sales data.
- Identify prime prospects by evaluating company size, geographic location, and market standing for targeted outreach.
- Develop plans for key customers, manage expectations and contribute towards high level of client satisfaction by providing effective Solarwinds solutions.
- Key Customers - Iffco tokio, Devyani International, HIK Vision etc.
Senior Sales Manager
Zomato Media Pvt. Ltd.
Jaipur
01.2018 - 08.2018
- Build and nurture relationships with Zomato's key customers and manage multiple stakeholders within client's organization.
- Develop plans for key customers, manage expectations and contribute towards high level of client satisfaction by driving growth for them.
- Maintained revenue from existing clients and adding incremental revenue every month by onboarding key accounts across all verticals of Zomato Adsales, Zomato Gold and Online ordering.
- Effectively optimize client campaign performance by providing timely feedback and suggestions after analyzing the tracked data, driving better business results for them and delivering month on month growth.
- Mentor team to handle end-to-end client relationships; including pitching, negotiation, contracting, billing/invoicing, payment collection and troubleshooting
- Identify potential clients and generate sales leads for Zomato Gold, Online Ordering etc.
Account Manager
Times Business Solution Pvt. Ltd.
Gurgaon
02.2017 - 01.2018
- Corporate Sales of Database and recruitment solution for Gurgaon corporate clients
- Ad sales and Space selling for Branding
- Improving customer retention
- Resolving client issues with effective problem solving skills to retain customers
- Handling high call volume with tact, professionalism, and patience while adhering to company parameters
- Up sell and Cross selling to clients according to their requirements and creating customized products to fulfill their needs.
- Finding and opening new ways to acquire clients.
- Mapping client's requirements and providing them customized solutions through Branding, Recruitment and inventory on website(Timesjobs)
E-Commerce Manager
Lifestyle 360 Degree Pvt. Ltd.
Gurgaon
01.2015 - 01.2017
- Handling Tie-ups and Sales with E-Commerce portals like Flipkart, Pepperfry, Fab furnish, Urban Ladder etc
- B2B Sales for Niche Market
- Client Servicing
- Branding and Marketing Initiatives
- Promotions In store and Online
- Back-end Integration
- Website Management
Education
PGP - DSBA - Data Science And Business Analytics
Great Lakes Executive Learning
Remote06.2022
PDGM - Marketing
Jaipuria Institute of Management
Jaipur04.2014
Bachelor of Commerce - Commerce
Jiwaji University
Gwalior04.2012
Skills
- Python
- SQL
- Tableau
- Excel etc
- Data Analysis
- Machine Learning
- Data Science
- Data Visualization
Tools
Technical Skills
- Business Intelligence
- Data Modelling etc
- Stakeholder Management
- Business Strategy
- New Business Initiative
- Business Planning
- SaaS and Cloud Solutions
- Strategic Planning
Business Skills
Accomplishments
- Clocked the biggest Freshsales Deal in Latin America with a value of $100k ARR.
- Clocked biggest Govt Deal in Mexico with $54k ARR.
- Target achievement of 236% in September'23.
- Outbound engine growth with 120% for CENCAR and Mexico.
Languages
English
Advanced (C1)
Hindi
Advanced (C1)
Timeline
Senior Account Executive - Channel Sales
Freshworks Technologies Pvt. Ltd
09.2021 - 10.2023
Manager - Channel Sales
Easy Data Analytics Pvt. Ltd
11.2018 - 09.2021
Senior Sales Manager
Zomato Media Pvt. Ltd.
01.2018 - 08.2018
Account Manager
Times Business Solution Pvt. Ltd.
02.2017 - 01.2018
E-Commerce Manager
Lifestyle 360 Degree Pvt. Ltd.
01.2015 - 01.2017
PGP - DSBA - Data Science And Business Analytics
Great Lakes Executive Learning
PDGM - Marketing
Jaipuria Institute of Management
Bachelor of Commerce - Commerce
Jiwaji University