Saurabh Singh
Noida
Summary
Qualified Business Intelligence Analyst versed in data mapping and user acceptance testing to solve complex problems in high-pressure environments. Activates strong analytical skills to investigate trends in large amounts of data and formulate conclusions based on findings. Excels at cultivating, managing and leveraging client relationships to foster extended engagements and business opportunities. Hardworking and reliable data analyst with strong ability in data analysis. Offering My SQL and Power BI. Highly organized, proactive and punctual with team-oriented mentality.
Overview
5
5
years of professional experience
Work History
Virtual Assistant(Data Analyst)
Virtual Assistant Private Limited
Noida
2022.02 - 2024.05
- Compiled data from various sources to create reports and presentations.
- Generated weekly progress reports detailing tasks completed during the week.
- Analyzed large datasets to identify trends, patterns and correlations for business insights.
- Leveraged SQL queries to extract, transform and load data into databases.
Back End Collector
My Money Mantra
Noida
2020.12 - 2022.01
- Reviewed customer accounts to ensure accuracy and completeness of information.
- Conducted skip tracing activities to locate customers with delinquent accounts.
- Negotiated repayment plans with customers in order to bring their account current.
- Researched and resolved discrepancies on customer accounts and verified account balances.
Customer Care Executive
i-Energizer
Noida
2019.11 - 2021.11
- Developed and maintained relationships with customers to ensure their satisfaction.
- Resolved billing issues and disputes through effective problem solving techniques.
- Gathered customer feedback and reported it to management for further action.
- Assisted customers with product selection based on individual needs.
Education
Course - Data Analysis
Trainity
Online2034-04
Workshop - Data Analysis With AI
Skill Nation
Online2024-02
Bachelor of Science - Biology
CSJM Kanpur University
Kanpur2022-07
Skills
- Database Maintenance
- Data Modeling
- Database Programming and SQL
- Machine Learning
- SQL Databases
- Data Cleaning
- Excel Functions
- Statistical Analysis
- Google Analytics
- Tableau
- Data Analysis
Languages
English
First Language
Hindi
Proficient (C2)
C2
Timeline
Virtual Assistant(Data Analyst)
Virtual Assistant Private Limited
2022.02 - 2024.05
Back End Collector
My Money Mantra
2020.12 - 2022.01
Customer Care Executive
i-Energizer
2019.11 - 2021.11
Course - Data Analysis
Trainity
Workshop - Data Analysis With AI
Skill Nation
Bachelor of Science - Biology
CSJM Kanpur University
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