Saurabh Singh
Ahmedabad
Summary
Dynamic Quality Manager with a background in overseeing quality assurance processes and ensuring regulatory compliance. Holds strong skills in process improvement, risk management, and team leadership. Notable for driving efficiency and streamlining operations to enhance product quality. Previous roles involved fostering collaborative environments, implementing strategic quality control initiatives, and achieving significant improvements in operational performance.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Quality Manager
Honda Motorcycle and Scooters India Pvt Ltd
Ahmedabad
04.2015 - Current
- Define and implement a comprehensive quality assurance strategy that aligns with organizational goals and customer expectations.
- Developed and implemented quality assurance programs to enhance product reliability.
- Lead and mentor a high-performing quality assurance team, driving best practices in testing methodologies, tools, and processes.
- Developed and implemented quality management systems to ensure compliance with customer requirements.
- Collaborated with cross-functional teams to address quality issues proactively.
- Created KPIs related to process performance metrics such as defect rate, scrap rate.
- Conducted regular audits to ensure compliance with quality standards and regulations.
- Oversaw supplier quality evaluations to maintain high standards in materials received.
- Led root cause analysis for defects to drive corrective actions across production lines.
- Facilitated communication between departments to streamline quality management efforts.
- Monitored product performance against customer specifications and standards, ensuring that all products met the required standards.
- Investigated customer complaints regarding product quality issues and developed strategies for resolution.
- Performed internal audits of production processes to identify areas of improvement and non-conformities.
- Provided leadership in developing best practices for continuous improvement initiatives across all departments.
- Reviewed standard operating procedures or quality assurance manuals to refine production processes or update for conformity to new regulations or policies.
- Maintained records related to product inspections, tests, calibrations and other quality control activities in accordance with applicable regulations.
- Provided technical guidance on quality control activities to support efficient operations.
- Evaluated existing processes using lean principles such as Six Sigma and Kaizen methodologies.
- Created and wrote manuals on production processes for new production lines, adapting standard operating procedures to consistently achieve order specifications.
- Assisted with supplier evaluation activities including vendor selection based on criteria such as cost effectiveness, delivery times.
- Collaborated with cross-functional teams in the development of new products and processes to ensure high levels of quality are maintained throughout the design phase.
- Managed team of technicians and inspectors to ensure adherence to product requirements.
- Reviewed engineering change requests to ensure conformity with established quality standards.
- Ensured compliance with environmental, health, and safety regulations, minimizing risks and promoting a safe workplace.
- Represented the company in external audits, demonstrating the effectiveness of the quality management system.
- Oversaw supplier quality performance, conducting audits and assessments to maintain high-quality supply chain.
- Coordinated product recalls and managed the communication with regulatory authorities and customers.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Reviewed completed work to verify consistency, quality, and conformance.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Implemented quality control measures to uphold company standards.
Sr Quality Engineer
Auto Ignition Ltd
Faridabad
06.2013 - 04.2015
- Design and implement robust quality control systems and procedures that comply with industry standards and regulations.
- Lead and mentor a team of quality control professionals, providing guidance on best practices, and fostering a culture of excellence.
- Conduct thorough audits of manufacturing processes to identify areas for improvement, and ensure adherence to quality standards.
- Collaborate with production teams to analyze quality metrics, investigate non-conformances, and develop corrective and preventive actions.
- Work closely with suppliers and vendors to establish quality requirements, and ensure consistent product quality.
- Prepare and present quality performance reports to senior management, highlighting key metrics, and improvement initiatives.
- Drive training programs to enhance quality awareness, and promote best practices among employees.
- Collaborated with engineering teams to develop quality assurance protocols.
- Inspected products for compliance with industry standards and specifications.
- Conducted root cause analysis to identify defects in manufacturing processes.
- Reviewed and updated quality documentation to align with regulatory changes.
- Participated in cross-functional meetings to discuss quality improvement initiatives.
- Investigated customer complaints regarding product quality issues.
- Performed root cause analysis of non-conforming products.
- Inspected components using precision measuring instruments.
- Created reports to document quality assurance activities.
- Reviewed supplier documents such as certificates of conformance and test reports.
- Reviewed manufacturing processes to identify potential areas for improvement.
- Developed and maintained procedures to ensure product quality.
- Maintained databases of inspection results and other related information.
- Prepared corrective action plans when necessary to address non-conforming products.
- Performed root cause analysis for detected faults and developed corrective actions.
- Collaborated with quality team members and leaders to monitor conformance to quality standards.
- Conducted regular quality audits and assessments to ensure adherence to quality management systems.
- Coordinated with external quality auditors during annual audits and assessments.
- Established and monitored key performance indicators (KPIs) for quality objectives.
Quality Engineer
Karan Automotive Pvt Ltd
Faridabad
06.2011 - 05.2013
- Conducted quality inspections on automotive components and assemblies.
- Developed and updated quality control documentation for production processes.
- Collaborated with cross-functional teams to resolve quality issues promptly.
- Implemented root cause analysis to identify defects and improve processes.
- Utilized statistical process control tools to monitor production quality metrics.
- Reviewed supplier quality performance and recommended improvements as needed.
- Maintained records of all products manufactured in accordance with documentation requirements.
- Developed and maintained Quality Assurance procedures in accordance with ISO 9001 standards.
- Performed root cause analysis for detected faults and developed corrective actions.
- Investigated non-conformances using problem solving techniques such as 8D or 5 Why's methodologies.
- Reviewed engineering drawings, process specifications, test requirements, inspection plans, and other technical documents for accuracy.
- Participated in continuous improvement initiatives by identifying opportunities for process optimization based on best practices from industry standards.
- Managed supplier quality performance, ensuring materials met stringent quality requirements.
- Developed and implemented comprehensive quality control procedures to ensure product compliance with industry standards.
- Managed the calibration and maintenance of quality testing equipment to ensure accuracy.
- Participated in product development meetings, providing input on quality considerations.
- Coordinated activities with suppliers, contractors or other departments.
Education
B.Tech - Mechanical Engineering
Uttar Pradesh Technical University
Lucknow05-2011
12th -
Radha Ballabh Inter College
Agra05-2007
10th -
Radha Ballabh Inter College
Agra05-2005
Skills
- Certified quality auditor
- PPAP / APQP
- Quality assurance
- Quality management
- Root cause analysis
- Six Sigma
- Statistical process control
- Supplier quality management
- Problem solving
- Continuous improvement
- SOP review
- Measurement system analysis
- Organizational skills
Certification
- Six Sigma Green Belt from Quality Growth Service
- ISO 9001 Internal Auditor certification from CSTARI, Kolkata
- ISO 14001 Internal Auditor Certification from TUV
- ISO 26262 Certification from Udemy
Project & Achivements
- Working on the Green Field Project of line expansion for the Quality Division (Nov 2024 to now)
- BOP parts development and mass production transition in 2023-2024
- Represented HMSI in Honda, Brazil during Supplier Quality meet in August 2024.
- The Smooth Development of EV Model Parts Project(2023~2024)
- Export models parts Development in 2023~2024 (Total – 24)
- Achieve “Zero” PPM target for 30 out of 60 suppliers in 1 year
- Developed 30 parts for sheet metal, Plastic and electrical categories during the NMD.
- Served as an Internal Auditor for ISO 9001:2015 (QMS), & ISO 45001 (OHSMS)
- Worked on Green Field Project at initial stage of Plant Set up in 2015~2016
Timeline
Quality Manager
Honda Motorcycle and Scooters India Pvt Ltd
04.2015 - Current
Sr Quality Engineer
Auto Ignition Ltd
06.2013 - 04.2015
Quality Engineer
Karan Automotive Pvt Ltd
06.2011 - 05.2013
B.Tech - Mechanical Engineering
Uttar Pradesh Technical University
12th -
Radha Ballabh Inter College
10th -
Radha Ballabh Inter College
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