Saurabh Chauhan
Gurgaon
Summary
Seasoned Manager with broad experience in both team leadership and project delivery. Possess strong strategic planning abilities, coupled with the capability to coordinate operational initiatives for maximum efficiency. Proven track record of driving process improvements, enhancing productivity, and implementing innovative solutions. Skilled in building strong relationships across all levels of an organization to achieve business goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Manager
Kajal Garden
JALAUN
02.2020 - 06.2024
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Provided leadership during times of organizational change or crisis situations.
- Conducted performance reviews for team members.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Coached, mentored and trained team members in order to improve their job performance.
- Established processes to ensure efficient workflow throughout the organization.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Negotiated contracts and agreements with vendors and suppliers to reduce costs.
Education
Master of Arts - Hindi
Mahatma Gandhi Chitrakoot Gramodaya Vishwavidyalay
Chitrakoot08-2023
Bachelor of Arts - Sociology
Mahatma Gandhi Chitrakoot Gramodaya Vishwavidyalay
Chitrakoot08-2021
Skills
- Expense Tracking
- Contract Management
- Strategic Planning
- Performance Management
- Business Administration
- Policy Implementation
- Staff Training and Development
- Operations Management
- Lead Generation
- Product Management
- Team Leadership
- Time Management
- Customer Relationship Management (CRM)
- Cross-Functional Teamwork
Certification
- CCC
Languages
Hindi
First Language
English
Elementary (A2)
A2
Timeline
Manager
Kajal Garden
02.2020 - 06.2024
Master of Arts - Hindi
Mahatma Gandhi Chitrakoot Gramodaya Vishwavidyalay
Bachelor of Arts - Sociology
Mahatma Gandhi Chitrakoot Gramodaya Vishwavidyalay
Similar Profiles
Carlo HungCarlo Hung
Retail Manager at Kajal NainaRetail Manager at Kajal Naina
Elizabeth BlackstoneElizabeth Blackstone
Store Manager at Summerwinds Garden Centers (formerly Armstrong Garden Center)Store Manager at Summerwinds Garden Centers (formerly Armstrong Garden Center)
Matthew LudlowMatthew Ludlow
Executive Chef at Tuttons Brasserie Covent Garden / Dirty Martini Covent GardenExecutive Chef at Tuttons Brasserie Covent Garden / Dirty Martini Covent Garden
ANVISHA KUMARI SINGHANVISHA KUMARI SINGH
Senior Software Developer at Tech MahindraSenior Software Developer at Tech Mahindra
Sameer AryaSameer Arya
Interior Design Consultant at Sameer AryaInterior Design Consultant at Sameer Arya