Saurabh Singla
Gurugram
Summary
Dynamic Business Development professional with a proven track record in strategic planning, client relations, and team leadership. Proficient in devising growth-focused strategies and leveraging industry events to drive business success. Adept at analyzing customer needs and fostering lasting relationships. Seeking a dynamic work environment that values experience and professionalism, fostering continual progress and company success.
Overview
18
18
years of professional experience
Work History
Senior Project Manager
Raji Ramniq – Website Design and Development
03.2019 - Current
- Communicated project plans and progress to key stakeholders and project contributors.
- Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
- Maintained schedules to meet key milestones at every project phase.
- Monitored contracts and service level agreements to identify potential risks and implement mitigation actions to protect development process from unforeseen delays and costs.
- Oversaw large portfolio of projects to support teams, report progress, and influence positive outcomes for key stakeholders.
- Partnered with project team members to identify and quickly address problems.
- Coordinated cross-functional teams to determine timely delivery and compliance of project requirements.
- Monitored project progress, identified risks and took corrective action as needed.
- Developed and maintained project budgets to control costs and meet organizational and project goals.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
Senior Manager, Business Development
Raji Ramniq - A Fashion Design Studio
04.2014 - 01.2019
- Comprehensive Understanding of Fabric and Detailing: Initiated career journey by acquiring foundational knowledge in fabrics and intricate detailing, laying a strong groundwork for subsequent roles
- End-to-End Production Oversight: Spearheaded the seamless execution of production processes, managing fabric dyeing, embroideries, stitching, and timely deliveries, ensuring top-notch quality standards
- Vendor and Raw Material Management: Skillfully managed vendor relationships and streamlined raw material inventories, efficiently handling backorders and optimizing resource allocation
- Financial Management Expertise: Proficiently handled the intricacies of cash flow, meticulously managing the cash book and overseeing fund transfers with authority over the company's bank accounts
- Team Leadership and Support: Managed a diverse team, ranging from laborers to higher-level staff, providing guidance, support, and troubleshooting assistance across various operational aspects
- Administrative Functions: Actively contributed to administrative tasks, assisting in salary calculations, distribution, and making informed decisions in the absence of higher management
- Client Relationship Management: Cultivated strong client relationships through personalized one-on-one meetings, securing orders from individual clients, buyers, and multi-designer stores
- Effective Store Account Management: Oversaw multi-designer store accounts, ensuring timely payments and addressing any concerns or customization requirements to enhance business relations
- Problem-Solving and Client Satisfaction: Acted as a primary troubleshooter, promptly resolving issues with upset clients, showcasing an acute eye for detail in addressing tailoring, design, and raw material approvals
- Decisive Decision-Making: Exhibited sound judgment and decision-making skills, taking charge in decision-making processes when required, exhibiting confidence and competence
Business Development Manager
DMR Builders Pvt. Ltd.
06.2011 - 01.2014
- Strategic Business Development: Developed and executed effective strategies to drive business growth by aligning company objectives with market trends for increased profitability
- Industry Engagement: Represented the company at trade shows and seminars, fostering networks and exploring new business prospects to stay updated with industry advancements
- Customer Acquisition and Retention: Strategically analyzed customer acquisition methods and implemented retention strategies for sustained satisfaction and loyalty among clientele
- Client-Centric Proposal Management: Proficiently evaluated client specifications, preparing detailed proposals precisely addressing customer needs
- Technical Support and Team Leadership: Provided valuable technical guidance, fostering skill development to meet client needs and project requirements
- Resource Planning and Project Compliance: Meticulously monitored resource allocation, ensuring adherence to schedules for timely project completion
- Collaborative Relationship Building: Cultivated internal and external relationships for efficient project execution and cross-functional teamwork
- Performance Analysis and Optimization: Implemented data-driven approaches to enhance operational efficiency based on performance metrics
- Negotiation and Contract Management: Led negotiations, ensuring contracts aligned with company goals for successful agreements
Telemarketer
HOLIDAY CLUB
10.2007 - 11.2007
- Prospect Identification and Outbound Calls: Identified prospective customers and successfully conducted outbound calls, employing persuasive communication skills to engage potential clients
- Appointment Setting: Proficiently arranged appointments, demonstrating proactive communication to secure customer commitment
Telemarketer
INTERACTIVE TELEMARKETING SOLUTIONS.
06.2007 - 07.2007
- Inbound and Outbound Call Management: Efficiently responded to both inbound and outbound customer service calls, conducted follow-up calls, and maintained professional communication standards
- Appointment Setting: Proficiently arranged and managed appointments, showcasing a proactive approach to meeting customer needs
- Record Keeping: Maintained comprehensive records of customer activities, ensuring accurate and organized documentation for streamlined operations
Education
High School -
D.A.V School
03.2011
MBA - International Tourism and Hospitality Management
Grith University
Australia02.2008
Post graduate Diploma - Marketing Management
D.A.V College , Punjab University
04.2006
Bachelor's of Business Administration - undefined
G.C.G College , Punjab University
04.2004
Secondary Education - undefined
St.Mary's Convent School, CBSE
05.1999
Skills
- Project plan development
- Cost control
- Documentation management
- Project planning
- Schedule coordination
- Client relations
- Meeting facilitation
- Project goals and milestones
- Cross-functional communication
- Client relationship management
Timeline
Senior Project Manager
Raji Ramniq – Website Design and Development
03.2019 - Current
Senior Manager, Business Development
Raji Ramniq - A Fashion Design Studio
04.2014 - 01.2019
Business Development Manager
DMR Builders Pvt. Ltd.
06.2011 - 01.2014
Telemarketer
HOLIDAY CLUB
10.2007 - 11.2007
Telemarketer
INTERACTIVE TELEMARKETING SOLUTIONS.
06.2007 - 07.2007
Post graduate Diploma - Marketing Management
D.A.V College , Punjab University
Bachelor's of Business Administration - undefined
G.C.G College , Punjab University
Secondary Education - undefined
St.Mary's Convent School, CBSE
High School -
D.A.V School
MBA - International Tourism and Hospitality Management
Grith University
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