Summary
Overview
Work History
Education
Skills
Timeline
Generic

Saurabh Srivastava

Senior Integration Engineer
Noida

Summary

Results-driven Telecom and DevOps Engineer with over 10+ years of experience in the Telecom and IT industries, with a strong focus on System Integration, VAS Support, and DevOps practices. Skilled in deploying and managing telecom infrastructure, automating workflows using tools like Docker, Kubernetes, Ansible and ensuring high system availability on Linux-based platforms. Adept at working across cross-functional teams to deliver robust, scalable, and secure solutions. Seeking a challenging opportunity to leverage my technical acumen and telecom expertise to drive innovation, efficiency, and operational excellence.

Overview

10
10
years of professional experience
2
2
Languages

Work History

Sr. Integration Engineer

IDEMIA
06.2022 - Current
  • Leading integration tasks for eSIM nodes on Linux platform in Airtel projects.
  • Actively involved in M2M (Machine-to-Machine) product integration for eSIM services.
  • Serving as the SPOC (Single Point of Contact) for Airtel, ensuring seamless communication and issue resolution.
  • Collaborated effectively with internal teams to meet project deadlines and quality standards.
  • Ensured compliance with safety protocols and maintained clean, hazard-free environments.
  • Achieved targets for service quality and delivery timelines.
  • Deployed and managed Kubernetes clusters for hosting eSIM subscription management services.

Integration Engineer

Ericsson Global India Pvt. Ltd.
01.2020 - 06.2022
  • Supported Intelligent Network (IN) operations for MTN Africa and Airtel Africa on a Linux platform.
  • Integrated various IN nodes (SDP, AIR, CCN, AF, OCC, etc.) and handled license loading.
  • Managed database expansions and subscriber migrations between nodes.
  • Executed configuration changes for LAN speed requests and system performance enhancements.
  • Planned and monitored server performance and capacity utilization.
  • Recognized with the Ericsson ACE Award (2021) for exceptional contributions.

VAS Support Engineer

TeleDNA Communications Pvt. Ltd.
02.2019 - 12.2019
  • Provided 24/7 support for BSNL, MTNL, IDEA, Airtel, Nigeria, and Telenor services on SMSC, Firewall, SMSGW, and DNDGW.
  • Responded to customer queries, resolved complaints, and delivered timely implementations.
  • Handled CR creation and execution, DND validations, and ESME connectivity via SMPP.
  • Conducted system health checks, backups, and performance tuning.
  • Generated daily/weekly/monthly reports and maintained customer trackers.
  • Worked with ZOHO ticketing system for issue tracking and resolution.

VAS Support Engineer

Mahindra Comviva
08.2017 - 02.2019
  • Provided L1 VAS support for MTN Africa and Airtel Bulk Messaging projects.
  • Monitored A2P bulk message nodes and VMN services across PAN India.
  • Troubleshot SMSC-related issues and managed CLI configuration, account creation, and traffic migration.
  • Used tools like MMT, HP OM/SM, PDU Converter, and various Linux utilities for diagnostics.
  • Reported system performance and issue trends to stakeholders regularly.
  • Hands-on experience with BMC Remedy, EagleNOC, and Linux job scheduling.

Technical Support Engineer

Ericsson Global India Pvt. Ltd.
09.2015 - 08.2017
  • Supported RCOM’s VAS, RF, and Switch operations in the Delhi NCR region.
  • Managed VIP customer complaints and coordinated with internal teams for resolution.
  • Investigated 2G/3G/4G data service issues and analyzed HLR, PCRF, and CEM logs.
  • Ensured complaint closures within SLA and prepared daily operation reports.
  • Delivered effective multi-team collaboration for end-to-end issue handling.

Education

B.Tech - Electronics & Communication

Uttar Pradesh Technical University
06-2012

Skills

  • Containerization: Docker, Docker Compose
  • Orchestration: Kubernetes
  • Cloud Platforms: Microsoft Azure
  • IaC Tools: Ansible
  • Monitoring: Prometheus, Grafana
  • Scripting: Shell, YAML
  • Version Control: Bitbucket
  • Operating Systems: Linux (Primary), Windows

Timeline

Sr. Integration Engineer

IDEMIA
06.2022 - Current

Integration Engineer

Ericsson Global India Pvt. Ltd.
01.2020 - 06.2022

VAS Support Engineer

TeleDNA Communications Pvt. Ltd.
02.2019 - 12.2019

VAS Support Engineer

Mahindra Comviva
08.2017 - 02.2019

Technical Support Engineer

Ericsson Global India Pvt. Ltd.
09.2015 - 08.2017

B.Tech - Electronics & Communication

Uttar Pradesh Technical University

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Saurabh SrivastavaSenior Integration Engineer