Saurabh Srivastava
Gurgaon
Summary
Senior Product Manager with 9+ years of experience building scalable digital products across Staffing, HRTech, LMS, Compliance, and Enterprise SaaS. Proven track record in increasing revenue, improving process efficiency, driving adoption, and shipping complex, multi-module platforms. Expert in Agile delivery, cross-functional leadership, system integrations, and data-driven decision-making. Skilled at managing 3–4 large products simultaneously, and leading a product team. Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.
Overview
14
14
years of professional experience
4
4
Certifications
Work History
Assistant General Manager – Product
Global Checks
Gurgaon
01.2016 - Current
- Delivered 6 major enterprise products (Staffing App, LMS, CRM, BGV) managing roadmap, delivery, and cross-functional execution.
- Increased product adoption by 40% across over 50,000 users through redesigned onboarding, KYC automation, and UX improvements in the Staffing Product.
- Reduced manual operations by 55% by automating payroll, compliance workflows, and recruiter processes.
- Improved feature delivery speed by 30% by introducing sprint governance, documentation standards, and cross-team syncs.
- Designed a scalable, API-first architecture enabling integrations with HRMS, ATS, and CRM systems, reducing onboarding and verification turnaround time.
- Built AI-powered analytics using NLP and sentiment analysis to convert qualitative reference feedback into actionable leadership insights.
- Implemented intelligent automation including automated follow-ups, insufficiency detection, and status-based communications, reducing manual ops effort and improving case closure speed.
- Delivered RBAC-driven, configurable workflows allowing verification customization by role, geography, and compliance needs.
- Designed multi-channel lead capture integrations (website forms, IVR missed calls, social media), enabling real-time lead sync and eliminating lead leakage.
- Implemented AI-powered call intelligence, including call transcription, sentiment analysis, AI-generated summaries, and automated MOMs to enable data-driven sales coaching.
- Delivered sales performance dashboards providing actionable insights into pipeline health, activity quality, and conversion effectiveness.
- Drove roadmap initiatives for predictive and prescriptive analytics, including deal forecasting, sales velocity analysis, and next-best-action recommendations.
Windows Server Administrator
Logic Eastern (I) Pvt. Ltd.
05.2012 - 12.2015
- Managed AWS cloud setup (EC2, ELB, S3, RDS, SNS).
- Improved infrastructure uptime by implementing monitoring via CloudWatch.
- Automated IAM, backup policies, and AMI creation.
- Administered Windows Servers, DNS, DHCP, FTP, Linux systems, and security policies.
Education
PGDBM - Operations Management
NMIMS
Mumbai01.2022
B.Com -
Allahabad University
Prayagraj01.2008
Skills
- Product Strategy & Roadmaps
- User research and problem discovery
- Data-Driven Decision Making
- User Journey Mapping
- Requirement Documentation (PRD/BRD)
- Stakeholder Management & Communication
- Cross-functional Leadership (Engineering, QA, UX, Sales, Ops)
- Prioritization, Backlog Management & Sprint Execution
- Go-to-Market (GTM), Launch & Adoption
- Release Management & Product Delivery
- KPI Tracking, Dashboards & Product Analytics
- A/B Testing & Experimentation
- Market & Competitor Analysis
- Customer Empathy & Problem Solving
Lead Product Projects
Capstone Prpject - Engage360 | IIM Kozhikode (2024-2025)
Hybrid Event Management SaaS Platform
- Led end-to-end product development of a multi-stakeholder B2B SaaS platform for hybrid events.
- Conducted primary and secondary research across delegates, speakers, organizers, and admins to define MVP requirements.
- Defined product strategy, roadmap, and MVP scope, delivering QR-based check-ins, automated certificates, dashboards, and analytics
- Managed 6 Agile/Scrum sprints with cross-functional teams to deliver core platform features.
- Built UX wireframes and prototypes aligned with user journeys and business goals.
- Achieved 94% check-in success rate and 82% feedback participation during MVP validation.
Tools
- Analytics Tools: Google Analytics, Power BI, XLSTAT, Metabase
- Design & Workflow Tools: Figma, Balsamiq, Whimsical, Draw.io
- Project & Product Tools: JIRA, Confluence, Asana, Monday
Technical Skills
- APIs & Integrations: API Concepts, REST APIs, Webhooks, JSON
- Data: SQL (Basics), Data Interpretation & Reporting
- Testing Tools: Postman (API Testing), Debugging Workflows
- Methodologies: Agile / Scrum, GTM Planning, Release Management
Certification
Product Management Certification from Indian Institute of Management Kozhikode : July 2025
Additional
Strategy games, Tech/Product podcasts, Leadership, Problem Solving, Prioritization, Communication, Customer Empathy
Timeline
Assistant General Manager – Product
Global Checks
01.2016 - Current
Windows Server Administrator
Logic Eastern (I) Pvt. Ltd.
05.2012 - 12.2015
PGDBM - Operations Management
NMIMS
B.Com -
Allahabad University