

Maintained a positive and professional approach in customer service interactions with individuals from various backgrounds. Skillfully handled escalated situations, employing empathy and tact to achieve resolutions. Quickly resolved customer issues related to ticketing and travel documents, ensuring minimal disruption.
- Customer relationship management
- Communication & interpersonal skills
- Problem-solving & conflict resolution
- Time management & adaptability
- Airline ticketing & reservation systems
- Flight operations knowledge
- Team collaboration & support
Received Fittest OF ALL (2023) & AOCS STAR OF THE MONTH In InterGlobe Aviation Limited (Indigo)