Computer hardware and networking from (IT-Teamwork), basic and network-of-fundamental
CCNA qualified (routing and switching) R.S.T. Forum Institute
CCNP pursuing (Routing and Switching) R.S.T Forum, Institute
Languages
Languages: - Hindi, English & Marathi
Additional Experience
Remote Troubleshooting: Experience in troubleshooting via remote access tools, such as BOMGAR ACCESS and SSH, to assist end-users in resolving connectivity issues.
Knowledge Management: Actively contributed to the creation and maintenance of a knowledge base for network-related issues, reducing the number of escalations.
Troubleshooting: Extensive experience with advanced troubleshooting in enterprise environments, using command-line tools and network analyzers.
Tools Handled
Post Processing Tools: Solar winds, Unidesk OTRS, Putty, Angry IP scanner, Network Diagram maker.
Data base Tools: MS-Excel, MS-PowerPoint, MS-Word, MS-Outlook