Rohan Pradhan
Mumbai
Summary
Approachable multi-lingual team member with over 9 years of leadership inflight service background. Responds to time-critical events and adhered to established health andsafety procedures. Exudes confidence with calm, collected demeanor.
Trained and Equipped for both Airbus and Boeing
Airbus 320-214 ceo/ 271 Neo
Boeing 737-8 Max/737-8200 Max
Overview
9
9
years of professional experience
1
1
Certification
Work History
Head - Inflight Manager LCCC
Akasa Air
02.2024 - Current
- Trained and equipped for Boeing 737-8 Max/737-8200 Max
- Welcomes passengers on board and directed individuals to booked seats with warm, professional demeanor.
- Monitores cabin crew members' behavior, offering ongoing training and give constructive feedback for maximum team efficiency and effectiveness.
- Engage with cockpit crew to oversee smooth flight operations and escalate issues promptly in case of emergencies.
- Carry out pre-flight duties by checking safety equipment, cleaning passenger seats and verifying meal and drink requirements.
- Swiftly handle passenger concerns and disputes to ensure health and safety.
- Conduct thorough safety briefings and demonstrations of safety equipment and emergency procedures.
- Stay up-to-date on company updates, changes and developments to comprehensively address any inflight emergency situations.
Manager/Check Crew
GO FIRST AIRLINE (INDIA) LTD
10.2017 - 01.2024
- Trained and equipped for Airbus 320-214 ceo/271 Neo
- Conducted pre flight briefings and supervise crew co-ordination, emergency evacuation procedures and passenger service workflow
- Supervised inventory checks and assess cash inflow
- Seamlessly coordinated with Cockpit crew in regards with critical inflight escalation and emergencies
- Ensured smooth VVIP passengers and chartered flights movement
- Coached and mentored junior team members, regularly assessing knowledge and skills gaps and implementing corrective action.
- Used excellent problem-solving and issue-resolution strategies to rectify difficulties quickly and effectively.
- Maintained positive, professional working environment to optimise staff and customer satisfaction.
Education
HSC -
MUMBAI UNIVERSITY
01.2012
SSC -
MUMBAI UNIVERSITY
01.2009
Skills
- Multilingual
- Interpersonal Skills
- Medical Emergency Response
- Decision making
- Crew Resource Management
- Swimming
Certification
- AVSEC
- Dangerous Goods
- Fire & Smoke Drill
- Ditching, Slide & Emergency Exit training
Languages
English, Hindi, Marathi, Gujarati
First Language
Hobbies and interests
- Watching Aviation documentaries
- New Automobile Launches and product features
- Animal Friendly
Timeline
Head - Inflight Manager LCCC
Akasa Air
02.2024 - Current
Manager/Check Crew
GO FIRST AIRLINE (INDIA) LTD
10.2017 - 01.2024
HSC -
MUMBAI UNIVERSITY
SSC -
MUMBAI UNIVERSITY