Saurabh Yadav
New Delhi
Summary
Dynamic professional with experience at FTR Business Solution Pvt. Ltd., where I mentored junior staff to foster leadership. Skilled in scheduling appointments and maintaining filing systems, I consistently enhanced guest satisfaction at Westernd Inn and Opulent By Udman Ferns and Petals Hotel through proactive assistance and exceptional service.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Bell Boy
Westernd Inn
03.2022 - 01.2024
- Enhanced guest satisfaction by promptly handling luggage and personal items during check-in and check-out processes.
OMCR Executive
FTR Business Solution Pvt. Ltd.
01.2024 - 08.2024
- Mentored junior staff members for accelerated career growth, developing future leaders within the organization.
Reception Associate
Opulent By Udman Ferns and Petals Hotel
10.2024 - 03.2025
- Enhanced customer satisfaction by promptly greeting and assisting visitors upon arrival.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Education
High School Diploma -
K S S INTER COLLEGE SULTANPUR
UTTAR PRADESH 12th STANDARD -
MURADABAD INTER COLLAGE
MURADABADITI - Engineering In Electrician
ABHAY PRIVATE ITC SULTANPUR
UTTAR PRADESHSkills
- Scheduling appointments
- Filing systems
- Document preparation
- Reception area maintenance
Certification
Basic knowledge of computer
Languages
Hindi
Bilingual or Proficient (C2)
English
Intermediate (B1)
Timeline
Reception Associate
Opulent By Udman Ferns and Petals Hotel
10.2024 - 03.2025
OMCR Executive
FTR Business Solution Pvt. Ltd.
01.2024 - 08.2024
Bell Boy
Westernd Inn
03.2022 - 01.2024
High School Diploma -
K S S INTER COLLEGE SULTANPUR
12th STANDARD -
MURADABAD INTER COLLAGE
ITI - Engineering In Electrician
ABHAY PRIVATE ITC SULTANPUR
HOBBIES
Volleyball
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