Saurabh Kumar Gupta
Managing Director
Noida
Summary
Versatile Managing Director with proven abilities across all levels of organizational management. Talented in developing partnerships, overseeing personnel and developing tactical plans to meet strategic goals.
Overview
11
11
years of professional experience
3
3
years of post-secondary education
Work History
Director of Business Development
Macwiq LLC
09.2023 - Current
- Negotiated, prepared, and signed contracts with clients.
- Led change and transformation across business areas to deliver benefits and align company resources.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors.
- Leveraged industry trends and competitive analysis to improve customer relationship building.
- Assessed current service needs and calculated product satisfaction levels to make appropriate product and service adjustments.
- Communicated directly with customers and partners to build strong business networks and relationships.
- Utilized market trends, mission priorities and customer goals to envision, shape and close new opportunities.
Director of Operations
Adroitkey LLC
06.2023 - Current
- Monitored budget and utilized operational resources.
- Achieved team goals through formalized training plans, coaching, and performance management.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Oversaw day-to-day production activities in accordance with business objectives.
- Defined, implemented, and revised operational policies and guidelines.
- Mentored and coached team members to foster productive and engaging work environment.
- Developed systems and procedures to improve operational quality and team efficiency.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Director
Globerix INC
06.2023 - Current
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Managed daily operations while overseeing multiple locations to foster increased productivity.
- Monitored and coordinated workflows to optimize resources.
- Spearheaded innovative approaches to resource allocation and strategic planning.
- Optimized operational processes using analytics tools to address client-specific metrics.
- Formed strategic partnerships and connected with potential clients to drive business development.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Managing Director
Aurora Home Services Pvt. Ltd.
04.2021 - Current
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Led change and transformation across business areas to deliver benefits and align company resources.
- Negotiated new annual contracts and service agreements with vendors to achieve prime pricing.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Spearheaded successful business development initiatives aligned with company's strategy and core competencies.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Performed statistical analyses to gather data for operational and forecast team needs.
Business Development Manager
Adroitkey Techcare Pvt. Ltd.
03.2014 - 04.2019
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Developed process to analyze customer feedback to incorporate insights into product development strategies.
- Monitored market trends and competitor activities to identify areas of potential opportunity.
- Established key performance indicators to track and analyze business progress and adjust strategies accordingly.
- Represented company and promoted products at conferences and industry events.
- Performed client research and identified opportunities for account growth, account penetration and market expansion.
IT Project Manager
RNF Technologies Pvt. Ltd.
12.2012 - 01.2014
- Led technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
- Outlined work plans, determined resources, wrote timelines, and generated initial budgets as part of project scope determination.
- Developed project management roadmap to define project objectives, timelines and milestones.
- Organized internal audits and led efforts to determine and remedy deficiencies.
- Developed project plans identifying key issues, approaches and performance metrics.
- Developed and initiated projects, managed costs, and monitored performance.
Education
BBA - Finance
Gla Institute Of Technology And Management
Mathura 04.2009 - 06.2012
Skills
Sales Training and Leadership
Marketing Strategy
Research and Development
Business Modeling
Service Delivery Optimization
Performance Management
Websites
Timeline
Director of Business Development
Macwiq LLC
09.2023 - Current
Director of Operations
Adroitkey LLC
06.2023 - Current
Director
Globerix INC
06.2023 - Current
Managing Director
Aurora Home Services Pvt. Ltd.
04.2021 - Current
Business Development Manager
Adroitkey Techcare Pvt. Ltd.
03.2014 - 04.2019
IT Project Manager
RNF Technologies Pvt. Ltd.
12.2012 - 01.2014
BBA - Finance
Gla Institute Of Technology And Management
04.2009 - 06.2012