Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Saurav Bhattacharjee

Senior Data Research Specialist
Kolkata

Summary

Dedicated and results-driven Customer Success Specialist with a robust background in Marketing and market research within the
customer operations domain of B2B SaaS companies. Adept at orchestrating seamless customer experiences, I bring a wealth
of expertise in optimizing processes and ensuring client success. Additionally, I am successful at leveraging methodology
and CRM data to identify, analyze, and qualify leads, converting them into valuable opportunities.

Overview

6
6
years of professional experience
3
3
Certifications

Work History

Senior Data Research Specialist

BuyerForesight
6 2019 - 08.2024

Key Result Areas

  • Sales Intelligence Reports: Analyze company wise strategies and create executive profiles for common sense events
  • Team Handling: Spearheading team of Management Trainees and Associates, for fulfilling both short-term and long-term project objectives Database & Tools Inside view, Crunch base, Hoovers, Google Sheets, Siftery, Clearbit Rapportive, DNB Organization
  • Demand/Lead Generation: Plan & prepare ongoing campaigns (monthly) alongside daily outreach to add avenues and generate demand

Process Associate

Capgemini Technology Services
01.2015 - 03.2019

Key Result Areas

  • Custom Research: Coordinate directly with stakeholders and deliver assigned business/market research requirements
  • Market/Competition Intelligence Reports: Analyze Go-to-Market strategies and Company/Market Profiling
  • Newsletter: Design, collate and QC domain/performance specific Newsletter at specified intervals
  • Consulting Assignments: Derive strategic insights, basis secondary research on current and potential market and technology trends, drivers, restraints, challenges Database & Tools Gartner, IDC, One Source, Thomson Reuters, Discover.org, Forrester, PAC Sitsi, Ovum, Factiva Proficiency in MS Office Word, Excel and PowerPoint

Sales Officer

Akzo Nobel
08.2014 - 10.2014

Key Result Areas

  • Execute sales plan, monitor dealer performances, manage credit risk, maintain library of all POS executions
  • Give inputs to formulate own promotional strategy

Sales Executive

Atlantic Lubricants & Specialties Pvt Ltd
06.2013 - 03.2014

Key Result Areas

  • Map entire sales channel in assigned geography, analyze sales pipeline & various markets (existing & emerging), identify growth parameters & factors to drive business
  • Implement sales & marketing strategies in region to improve brand performance in terms of top line & visibility

Education

MBA - Management (Marketing and Finance)

ICFAI Business School (IBS)
Gurugram
06.2011 - 2013.05

BBA - Business Management, Marketing

Alliance Business Academy
Bengaluru
08.2008 - 2011.05

Skills

Customer & Audience Acquisition
Customer Relationship
Negotiation & Closing

Email Campaigns
Client Engagement
Logistics Management
Project Management & Market Research
B2B (SaaS) Marketing and Demand Generation

Certification

Hubspot Academy - Frictionless Sales

Timeline

Hubspot Academy - Frictionless Sales

07-2022

Hubspot Academy - Inbound Sales

07-2022

Hubspot Academy - Email Marketing

07-2022

Process Associate

Capgemini Technology Services
01.2015 - 03.2019

Sales Officer

Akzo Nobel
08.2014 - 10.2014

Sales Executive

Atlantic Lubricants & Specialties Pvt Ltd
06.2013 - 03.2014

MBA - Management (Marketing and Finance)

ICFAI Business School (IBS)
06.2011 - 2013.05

BBA - Business Management, Marketing

Alliance Business Academy
08.2008 - 2011.05

Senior Data Research Specialist

BuyerForesight
6 2019 - 08.2024
Saurav BhattacharjeeSenior Data Research Specialist