Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Saurav Jaiswal

Hyderabad

Summary

Seasoned Operations Manager with background in streamlining business processes to improve efficiency and profitability. Skilled at managing teams, reducing operational costs, and implementing strategic business plans. Strengths include leadership, problem-solving skills, and ability to make impactful decisions that drive company growth.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Operations Manager

Alcor & Mizar Construction LLP
Patna
11.2021 - 03.2025
  • Administered clean water provision to more than 7,000 households, coordinating efforts across 11 Gram Panchayats under the Nal-Jal Initiative by the Panchayat and Rural Development Department, Government of India.
  • Coordinated project schedules and resource allocation for construction initiatives.
  • Oversaw procurement processes and supplier relationships for materials.
  • Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
  • Managed scheduling, training and inventory control.

Area Manager of Operations

cleanomatics
Gurgaon
02.2019 - 09.2021
  • Conducted comprehensive overview of 17 franchises in Gurgaon, Manesar, Chandigarh, and Panchkula areas owned by Cleanomatics (Stadhawk Inc)
  • Initiated opening of new franchise and city launch, conducted training sessions to enhance comprehension of essential SOPs.
  • Analyzed franchise performance metrics to identify areas for improvement.
  • Managed daily operations across multiple locations to ensure efficiency and effectiveness.
  • Managed operational activities of multiple branches, ensuring compliance with company policies and procedures.
  • Trained staff on new procedures or processes related to their job functions.

Business Development Manager

Carpathy
Gurgaon
09.2017 - 11.2018
  • Managed franchise operations to ensure compliance with brand standards.
  • Collaborated with franchisees to develop and implement operational strategies.
  • Maintained records of all activities related to franchising operations including contracts, royalties, fees.
  • Managed the development of operations manuals and training programs for new franchises.

Associate

Big Basket
Gurgaon
07.2015 - 11.2017
  • Managed inventory levels using company software to ensure product availability.
  • Developed training materials for new associates to enhance onboarding process.
  • Coordinated logistics and transportation processes for timely product delivery.
  • Provided customer service support for inquiries, complaints, and returns.
  • Implemented best practices for quality control in daily operations.

Education

BBA - Management

Manav Bharti University
Solan, Himachal Pradesh
06-2014

Skills

  • Customer service
  • Operations management
  • Logistics coordination
  • Supplier relationship management
  • Market growth
  • Staff management

Certification

  • Salesforce Administrator and Salesforce App Builder certifications by SaasGuru
  • Preparing for CMA by Miles Education

Languages

English
First Language
Hindi
Upper Intermediate (B2)
B2

Timeline

Operations Manager

Alcor & Mizar Construction LLP
11.2021 - 03.2025

Area Manager of Operations

cleanomatics
02.2019 - 09.2021

Business Development Manager

Carpathy
09.2017 - 11.2018

Associate

Big Basket
07.2015 - 11.2017

BBA - Management

Manav Bharti University

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Saurav Jaiswal