SAURAV KUMAR
Bengaluru
Summary
Product Owner/Manager with extensive experience at Unilever Industries, specializing in product vision and strategy development. Proficient in Digital Transformation, Agile methodologies and stakeholder engagement, leading to successful application adoption through effective user feedback integration. Demonstrated expertise in cost optimization and project management, consistently achieving results aligned with organizational objectives.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Product Owner- Global Finance
Unilever Industries Pvt. Ltd
06.2022 - Current
- Defined product vision and strategy aligned with business goals and customer needs.
- Collaborated effectively with cross-functional teams, including engineering, design, and service owners, to deliver multiple applications tailored to business needs.
- Managed backlog prioritization and led sprint planning to ensure timely and successful delivery of features.
- Implemented user feedback and data analytics to improve product adoption and usability, achieving full application adoption.
- Maintaining 100% compliance across the business service by adhering to the integrated controls framework.
- Successfully concluded a green external audit for business services during the 2023-24 assessment year.
- As landscape lead, I oversaw service landscape management with an emphasis on operational excellence. This includes infrastructure management, application management, cost and resource optimization, security, IT governance, and compliance.
Manager : Cloud Platform Services
Unilever Industries Pvt. Ltd
06.2022 - Current
- Oversee the delivery of environmental projects, providing guidance on timelines and risks.
- Plan and schedule environmental delivery according to the SOP.
- Manage and monitor environmental costs, producing reports for actionable insights.
- Identify business pain points and propose technical solutions.
- Lead cost optimization initiatives.
- Implement KEC whenever feasible.
Consultant : Project and Program Management - Capgemini Cloud Platform
Capgemini Technology Services Ltd.
07.2020 - 06.2022
- Responsible for the planning and execution of assigned projects with full responsibility for time, function, quality, costs and budget.
- Provide consultation to the customers on the plans, change in scope and cost agreement.
- Following the standards to onboard any customer to various cloud by migrating servers or VMs from on-prem to cloud or cloud to cloud.
- Liaising with multiple cross functional teams to complete the activity in timely manner.
- Responsible to bill the customer on ala-carte basis for any additional work.
- Participate and contribute to discussions and design workshops, putting robust plans in place identifying all possible dependencies and risks.
- Implementation of Project governance within the team and ensure proper compliance is being followed up.
- Drive delivery operations governance with senior leadership and follow up on action items.
- Liaise between onshore & offshore team for successful delivery of one of the current projects - Unity Portal.
- Publishing project status report to team and higher management on a weekly basis.
- Resource Management - Management of onboarding, offboarding, Access validations and raising Service Order for new hiring to HR.
Consultant
GoDigit General Insurance
01.2019 - 06.2020
- Responsible for functional/technical track of a project by working with business team and development team.
- Project planning, scoping, estimating, coordinating and controlling project solution delivery/implementation.
- Establishing effective, open communication channels among project participants and all key stakeholders.
- Protect development team from outside distractions, impediments or team conflicts and maintain focus on product backlog and project timeline.
- Working on Agile model software delivery practices involve discovering requirements and developing solutions through the collaborative effort of self-organizing and crossfunctional teams and their customer(s)/end user(s).
- Used Scrum Agile Methodology in my work (Daily Scrum Meeting, Planning, Sprint Backlog, 1on1 meeting).
- Creating/Managing resource utilization report on monthly basis and providing their budgeting to the management.
- Using JIRA, publishing the project status report and productivity of each developer every week.
- Eliminating any issues coming on the way of project deliver like requirement clarification or other dependencies.
- Assisting Technology head on vendor agreement closure.
- Liaise between multiple teams on daily basis and act as single point of contact for all allocated project's delivery.
- As a part of learning and development, conducting technology session during induction program.
Associate Consultant
Capgemini/Wonese India Pvt Ltd (HSBC)
05.2017 - 01.2019
- Assisting in global End to End IT Telecom transformation project of HSBC for Video Endpoints reaching to LDOS (Last Day of Service).
- Serve as the single authorized point of contact between HSBC and relevant stake holders. (Stakeholder management)
- Working on Clarity tool in order to use resource optimization for the team.
- Coordinating and documenting Requirements Gathering, and producing high quality documentation.
- Co-ordinating the completion, review and sign-off of major deliverables.
- Assist with BOM & quote requests from partners.
- Assist PMs with vendor commercials - contracts/SoW etc.
- Responsible for Services through all lifecycle stage.
- Generation of reports and communications (status reports, project communications, etc.).
- Running meetings, communicating meeting agenda and capture of meeting minutes.
- Manages Client escalations relating to any contracted service of deliverable.
- Ensuring that all the services and delivery are met as per client's expectation.
Analyst
Royal Bank of Scotland Group
07.2014 - 05.2017
- Project 1 : Investigation Project
- Ensure the work assigned are reviewed as per procedures and completed.
- Automating the process with the help of macros.
- Manage Service Levels Agreements as well as associated governance and project management.
- Client interaction to resolve queries.
- Ensures all contracted service levels are met.
- Responsible for preparation of daily scorecards, work-logs & MIS.
- Execute due diligence as per the defined process and guidelines.
- Tracking work in progress and document status.
- Maintenance & delivery of KPI reports and updating weekly/monthly MIs.
- Project 2: NatWest project
- Responsible for accurate and timely preparation of MIS reports.
- Ensures timeline and consistent delivery of all service management capabilities.
- Business Reporting of process to Line manager from a control perspective and ensuring TATs are met & queries are addressed within the defined timelines.
- Crossed.
- Acted as SME for the new joiners in the team.
Education
PGDM - Operations Research
New Delhi Institute of Management
New Delhi03.2014
Bachelor of Engineering - Information Science & Eng.
Bangalore Institute of Technology
Bangalore07.2011
Skills
- Ms Office
- Reporting
- Dashboard creation
- Cloud technologies
- Project Management Practitioner
- Agile
- Scrum
- Digital Transformation
- Comprehensive problem-solving
- Excellent stakeholder collaboration
- Service delivery
- User feedback implementation
- Excellent documentation skills
- Good quantitative analytical skills
- Teamwork
- Time management skills
- Self-motivated
- Delivery-focused
- Product management
- Cost optimization
Certification
- Azure Fundamentals (Microsoft)
- Cloud Digital Leader (Google)
- Certified Scrum Master
- Information Security Risk Professional
- ISO 27001:2013 ISMS Essentials
- AWS Business Professional
- AWS Total cost of ownership
Projects
JWT, Client Servicing-Reporting, On the job client servicing job training being Nestle as Client. In this project, we provided service report to the client and deliver the final product/design (artwork) to the client. Changes are made according to the feedback received if any.
Achievements Awards Certification
- Awarded certificate by AMAZON for AWS business professional, AWS Technical Professional & AWS Total cost of ownership.
- Certification received in All India INTEL Threading Championship 2009 and qualified 1st round.
- Certification received in 2nd National Cyber Olympiad organised by Science Olympiad Foundation.
- Certification received for CSR activity performed at Rotary Blood Bank.
- Honors: Consecutively awarded as best player in online gaming counter strike competition held in tech fest for the year 2012 and 2013.
- Team worker: Worked in a Team for an NGO named BEYOND HEADLINES as active volunteer in their initiative of child education.
Project Tools
- JIRA
- ServiceNow
- Clarity
- Oracle PBCS
Timeline
Product Owner- Global Finance
Unilever Industries Pvt. Ltd
06.2022 - Current
Manager : Cloud Platform Services
Unilever Industries Pvt. Ltd
06.2022 - Current
Consultant : Project and Program Management - Capgemini Cloud Platform
Capgemini Technology Services Ltd.
07.2020 - 06.2022
Consultant
GoDigit General Insurance
01.2019 - 06.2020
Associate Consultant
Capgemini/Wonese India Pvt Ltd (HSBC)
05.2017 - 01.2019
Analyst
Royal Bank of Scotland Group
07.2014 - 05.2017
PGDM - Operations Research
New Delhi Institute of Management
Bachelor of Engineering - Information Science & Eng.
Bangalore Institute of Technology
Similar Profiles
Subhajit SarkarSubhajit Sarkar
Research Associate, FPF Science & Technology at Unilever Industries Pvt. LtdResearch Associate, FPF Science & Technology at Unilever Industries Pvt. Ltd
Sounak OjhaSounak Ojha
Product Delivery Manager - SKU Simplification at Unilever Industries Pvt LtdProduct Delivery Manager - SKU Simplification at Unilever Industries Pvt Ltd
Jas Preet SinghJas Preet Singh
Global IT Lead - Supply Chain/Manufacturing at Unilever Europe Business Center B.V.Global IT Lead - Supply Chain/Manufacturing at Unilever Europe Business Center B.V.
Manasa BommanaManasa Bommana
Success Guide at SalesforceSuccess Guide at Salesforce
Sravya AluruSravya Aluru
Manager-Sales & Business Development at DelixusManager-Sales & Business Development at Delixus