Saurav Kumar

Operations & Admissions

• Advisory and Counseling: Provided guidance to students and parents on universities, courses, admission requirements, entrance exams, and scholarships in the UK & Ireland.
• Visa Documentation: Assisted students with visa requirements, verified documents, and ensured proper documentation prior to application submission.
• Liaison: Coordinated with universities and officials on visa-related matters, applications, offers, documentation, visa letter, deadline updates and enrollments.
• B2B Agent Management: Followed up with agents on applications and offers, deposits, documents, visa acceptance, enrollments, resolving queries from business partners, students, and counselors.
• Application Processing: Managed student applications for universities in the UK, Ireland,and UAE including UCAS and maintaining communication on application status.
• Training: Conducted training sessions on visa application and admissions processes.
• Data Management: Consolidated and maintained data for the operation teams.
• Forex: Support students with Forex payments and transactions via flywire portal.
• Team Handling: Manage the team and handling PAN India applications on daily basis.

Client Relations & Operations

• Advisory and Counseling: Provided guidance to students and parents on universities, courses, admission requirements, entrance exams, and scholarships in the UK and Ireland.
• Visa Documentation: Assisted students with visa requirements, verified documents, and ensured proper documentation prior to application submission.
• Liaison: Coordinated with universities and officials on visa-related matters, applications, offers, and documentation.
• Events and Branding: Represented AECC at international education fairs and events, contributing to brand development.
• B2B Agent Management: Followed up with agents on applications and offers, resolving queries from business partners, students, and counselors.
• Application Processing: Managed student applications for universities in the UK, Ireland, Canada, and Australia, maintaining communication on application status Training: Conducted training sessions on visa application and admissions processes.
• Data Management: Consolidated and maintained data for the counseling and client relations teams.
• Team Handling: Manage the team and handling PAN India applications on daily basis.

Visa Operations & Admissions

• Advisory and Counseling: Advised students and parents on universities, courses, admission requirements, entrance exams, and scholarships in the UK.
• Visa Documentation: Assisted with visa requirements, verifying necessary documents.
• Liaison: Coordinated with universities and officials on visa-related matters.
• Events and Branding: Represented SIUK at international education fairs and events, enhancing company branding.
• Team Handling: Manage the team and handling PAN India applications on daily basis.

Student Visa Operations

• Visa Processing and Counseling: Assisted students in filling visa application forms and guided them on document requirements and visa processing aspects.
• Back Office Operations: Verified and organized received documents for submission, prepared individual student files, and communicated with applicants on additional document requirements.

UK Visa Division (UK Embassy)

• Visa Processing and Submission: Assisted clients in filling visa application forms, guided them on document requirements, and updated the online management system.
• Biometric Enrolments: Conducted biometric enrolments and updated system records.
• Back Office Operations: Scanned and uploaded documents verified forms for accuracy, and prepared client files.
• Training: Trained new employees on job specifications and procedures.