Saurav Mishra
Bhubaneswar,OR
Summary
Seasoned professional with over 5 years of experience as a software developer and machine learning data associate. Proficient in end-to-end software development activities, including requirement gathering, analysis, planning, designing architecture, and deployment. Skilled in following the software development project life cycle methodology to ensure on-time project delivery within budget constraints. Leveraged machine learning-based tools to automate processes, conduct statistical analysis, and oversee development projects from requirements gathering to implementation. Developed strong relationships with internal and external stakeholders, providing support and keeping top management informed about product advancements. Committed to staying updated with the latest industry developments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
System Engineer
Tata Consultancy Services
02.2022 - Current
- Resolved issues and escalated problems with knowledgeable support and quality service.
- Maintained stability, integrity and efficient operation of information systems supporting organizational functions.
- Coordinated with other engineers to evaluate and improve software and hardware interfaces.
- Collaborated with fellow engineers to evaluate software and hardware interfaces.
- Worked with engineers and technical staff to recommend hardware and software adjustments and resolve design flaws.
- Designed plans to improve operations and suggested changes to systems for overall organization.
- Gathered data from incidents that had been remedied for careful review and analysis to prevent future events.
- Developed highly effective incident response team and trained extensively in preparation for possible events.
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing employees to maximize team agility and performance.
Machine Learning Data Associate
Amazon Indian Development Center
07.2020 - 12.2021
- Supervised a team of 5 professionals, fostering a high-performance culture and maximizing their productivity
- Collaborated with the Amazon robotics team to optimize product handling in fulfillment centers, enhancing human supervisory control of automated tasks in North America
- Provided leadership and administrative support to drive the team's focus on professional development and growth
- Consistently met decision quality targets, achieving SLs and minimizing bad debt, contributing to operational efficiency
- Researched and implemented suitable Machine Learning (ML) algorithms and tools to enhance operational processes
- Developed custom Machine Learning applications tailored to specific business requirements, optimizing operational efficiency.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Paid attention to detail while completing assignments.
Software Developer
NIIT Technologies
01.2019 - 05.2020
- Developed SQL queries using SQL Server Management Studio to retrieve and manipulate data
- Successfully utilized the .NET framework, SQL Server, Duck Creek Policy System, and Duck Creek Data Insights to implement design/architectural patterns
- Implemented joins and subqueries in multiple tables from different databases to optimize data retrieval process
- Applied sound knowledge of property and casualty concepts to enhance software functionalities
- Stayed updated with terminology, concepts, and best practices for Software Development to ensure high-quality deliverables
- Collaborated with internal teams to design, develop, and maintain software in alignment with business requirements
- Generated business reports to provide critical insights and support informed decision-making.
- Collaborated on stages of systems development lifecycle from requirement gathering to production releases.
- Developed software for desktop and mobile operating systems.
Education
MBA/PGDM - Business analytic -
Golden Gate University
01.2025
Master of Computer Applications - Computer And Information Sciences
KIIT School of Computer Applications
Bhubaneswar, India06.2019
Bachelor of Computer Applications, India - Computer And Information Sciences
KIIT School of Computer Applications
Bhubaneswar,India07.2017
Skills
- Aspnet
- Mvc
- Mysql
- Html
- Sql server
- Full stack developer
- Machine learning data associate
- Requirement analysis
- Software development
- Software design
- Sdlc
- Software architecture
- Javascript
- Incident management
- Bug tracking
- Network infrastructure administration
- Customer proposals
- Business Continuity
- Interdepartmental contact
Certification
- .Net Training
- Internet Of Things
Languages
English
Hindi
Startdate
02/01/22
Roles And Responsibilities
- Enhanced system engineering operations for TCS's client BT (British Telecom) by utilizing various SaaS tools to proficiently identify bugs and defects.
- Employed in-depth knowledge to resolve identified issues at the code level, resulting in a marked improvement in system functionality.
- Utilized ServiceNow for efficient incident management, ensuring timely resolution and minimal disruption.
- Leveraged SQL expertise to address database-related issues, ensuring seamless system performance.
Enddate
Present
Personal Information
Title: SYSTEM ENGINEER
Projects
Duck creek development, 306 Days, Enhanced system functionality and resolved bugs to improve overall performance., Addressed escalations and enhancement tickets, implementing necessary modifications to the manuscript.
Timeline
System Engineer
Tata Consultancy Services
02.2022 - Current
Machine Learning Data Associate
Amazon Indian Development Center
07.2020 - 12.2021
Software Developer
NIIT Technologies
01.2019 - 05.2020
MBA/PGDM - Business analytic -
Golden Gate University
Master of Computer Applications - Computer And Information Sciences
KIIT School of Computer Applications
Bachelor of Computer Applications, India - Computer And Information Sciences
KIIT School of Computer Applications
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