Summary
Overview
Work History
Education
Skills
Languages
Hobbies and Interests
Address
Personal Information
Languages
Timeline
Generic
SAURAV MUKHERJEE

SAURAV MUKHERJEE

Pune

Summary

To get a Challenging Position in Hospitality Industry. To secure a position in a firm where my skills may be applied and where growth is based upon merit.

Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.

Customer-oriented general manager with several years of experience focused on increasing production and minimizing downtime. Adaptive and deadline-oriented with capacity to execute and complete multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen.

Service-oriented professional focused on delivering exceptional customer experiences to drive consistent revenue growth. Coordinates resources to meet expected business and customer demands. Sales expert, organized decision-maker and strategic planner with top-notch interpersonal and communication skills.

Accomplished industry leader offering many years of management expertise including staff training and development, performance evaluation, and continuous improvement. Focused and efficient with proficiency in financial reporting and budget adherence. Demonstrated success in evaluating P&L to achieve targets.

Results-driven General Manager known for high productivity and efficient task completion. Skilled in strategic planning, team leadership, and operational management. Excel in communication, problem-solving, and adaptability, ensuring effective team collaboration and customer satisfaction. Committed to driving business growth through innovative strategies and exemplary leadership qualities.

Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.

Overview

24
24
years of professional experience

Work History

General Manager

Hotel Rainbow Retreat
09.2022 - Current

General Manager

Velvet County Resort & Spa
Khandala
12.2021 - 09.2022

General Manager

Valvan Village Resort
Lonavla
08.2015 - 12.2021

Accommodations Manager

Hotel The Ambience Group
Pune
04.2015 - 08.2015

Mentor Of Data Team

SaleBuild ITeS Private Ltd.
Pune
11.2012 - 03.2015

TSR (Tech Sup Rep)

Xplotech Solution
Pune
08.2012 - 10.2012

Accommodations Manager

Hotel Kalasagar
Pune
02.2012 - 08.2012

Unit Operations Head

Bel Air Suites & Apartments
Pune
08.2011 - 02.2012

Sr. C.S.E.

SSSPL – UK PROCESS
Pune
05.2011 - 07.2011

Front Office Manager

Hotel Asterix
Pune
08.2010 - 03.2011

Asst. F/Office Manager

Hotel Aurora Towers
Pune
08.2005 - 04.2010

Sr. F/Office Assistant

The Fariyas Group
Lonavla
08.2002 - 07.2005

F/Office Supervisor

Biji’s Hill Retreat
Lonavla
10.2000 - 08.2002

Education

3 Years Diploma - Hotel Management

SIHM-SCHOOL OF INDIAN HOTEL MANAGEMENT
Kalyani, Kolkata, West Bengal
03-2000

Under Graduate - Commerce

KALNA COLLEGE (BURDWAN UNIVERSITY)
Kalna, West Bengal
04-1999

Higher Secondary Education -

BAKULIA RAJENDRANATH INSTITUTION
West Bengal
04-1997

Secondary Education -

BAKULIA RAJENDRANATH INSTITUTION
West Bengal
03-1995

Skills

  • Handle Problems with care
  • Positive attitude
  • Enthusiastic at work
  • Team Handling
  • Motivative
  • Contract Negotiations
  • Business Development
  • Customer Relationship Management
  • Vendor Sourcing
  • Service Quality Improvement
  • Workflow Planning
  • Branding
  • Expense Control
  • Advertising and marketing
  • Operations Oversight
  • Quality Management
  • P&L Management
  • Customer Retention
  • Sales
  • Loss Prevention
  • Staff Supervision
  • Human Resources Management
  • Profit Generation
  • Performance Improvements
  • Leader
  • Budgeting and cost control strategies
  • Client Relations
  • Training and coaching
  • Staff Training
  • Departmental Operations Management
  • New Business Development
  • Customer experiences
  • Inventory Control
  • Sales Team Development
  • Product Analysis
  • Staff Training and Development
  • Purchasing and planning
  • Performance Improvement

Languages

  • English
  • Hindi
  • Bengali
  • Marathi

Hobbies and Interests

  • Meeting People
  • Listening to Music
  • Traveling

Address

Flat No.05, Candolinas Paradise, Silver Oaks Society, Gulmohar Park, B.T.Kawade Road, Pune, Maharashtra, 411001, Flat No.05, Candolinas Paradise, Silver Oaks Society, Gulmohar Park, B.T.Kawade Road, Pune, Maharashtra, 411001

Personal Information

  • Height: 5' 6"
  • Weight: 62 Kgs
  • Father's Name: Basudev Mukherjee
  • Date of Birth: 01/10/79
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Married

Languages

Bengali
First Language
English
Advanced
C1
Hindi
Proficient
C2
Marathi
Beginner
A1

Timeline

General Manager

Hotel Rainbow Retreat
09.2022 - Current

General Manager

Velvet County Resort & Spa
12.2021 - 09.2022

General Manager

Valvan Village Resort
08.2015 - 12.2021

Accommodations Manager

Hotel The Ambience Group
04.2015 - 08.2015

Mentor Of Data Team

SaleBuild ITeS Private Ltd.
11.2012 - 03.2015

TSR (Tech Sup Rep)

Xplotech Solution
08.2012 - 10.2012

Accommodations Manager

Hotel Kalasagar
02.2012 - 08.2012

Unit Operations Head

Bel Air Suites & Apartments
08.2011 - 02.2012

Sr. C.S.E.

SSSPL – UK PROCESS
05.2011 - 07.2011

Front Office Manager

Hotel Asterix
08.2010 - 03.2011

Asst. F/Office Manager

Hotel Aurora Towers
08.2005 - 04.2010

Sr. F/Office Assistant

The Fariyas Group
08.2002 - 07.2005

F/Office Supervisor

Biji’s Hill Retreat
10.2000 - 08.2002

3 Years Diploma - Hotel Management

SIHM-SCHOOL OF INDIAN HOTEL MANAGEMENT

Under Graduate - Commerce

KALNA COLLEGE (BURDWAN UNIVERSITY)

Higher Secondary Education -

BAKULIA RAJENDRANATH INSTITUTION

Secondary Education -

BAKULIA RAJENDRANATH INSTITUTION
SAURAV MUKHERJEE