Saurav Pandey
Mumbai
Summary
Dedicated Department Manager with undeniable service, employee development, and interpersonal skills. Boasts many years of experience overseeing complex department-management tasks.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Department Manager
Croma
Mumbai
06.2024 - Current
- Reviewed completed work to verify consistency, quality, and conformance.
- Performed opening and closing duties as part of management team and handled cash management.
- Executed targeted merchandising and promotional plans to meet department sales goals.
- Collaborated with marketing team members to design promotional materials.
- Resolved customer complaints regarding sales and service.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Operated a variety of machinery and tools safely and efficiently.
Category, Expert
Croma
Mumbai
11.2019 - Current
- Educated customers on promotional options, sales policies and methods for obtaining desired results from company offerings.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Assisted call-in customers with questions and orders.
- Described product highlights and benefits to help guide purchasing decisions.
- Obtained necessary product information, price information and procedures for written or verbal purchase orders.
Senior Sales Executive
Quess Corp Ikya
Mumbai
11.2017 - 08.2019
- Analyzed market trends in consumer industries to implement appropriate marketing and sales methods.
- Utilized multiple marketing strategies to improve profitability.
- Facilitated relationships with target accounts through implementation of proven networking methods.
SALES SPECIALIST
EUREKA OUTSOURCING SOLUTION PVT LTD, HUMAN CAPITAL
01.2017 - 08.2017
- Reset store displays for special events and seasonal merchandise changes.
- Coordinated with logistics teams to ensure timely delivery of products to customers.
Education
BMS -
MUMBAI
UNIVERSITY
Royal Collage Of Commerce HSC MAHARASHTRA -
COLLEGE OF
COMMERCE
Royal Collage Of Commerce Skills
- Visual merchandising
- Sales analysis
- Employee training
- Market analysis
- Project management
- Communication skills
Certification
Best Css Award Highest number In sales
Best CSS award
Best CSS in Cluster
Apple Champion
Category Expert
Languages
English
Advanced
C1
Spanish
Upper Intermediate
B2
Hindi
Proficient
C2
Marathi
Proficient
C2
Timeline
Department Manager
Croma
06.2024 - Current
Category, Expert
Croma
11.2019 - Current
Senior Sales Executive
Quess Corp Ikya
11.2017 - 08.2019
SALES SPECIALIST
EUREKA OUTSOURCING SOLUTION PVT LTD, HUMAN CAPITAL
01.2017 - 08.2017
BMS -
MUMBAI
UNIVERSITY
HSC MAHARASHTRA -
COLLEGE OF
COMMERCE