Saurav Soni
Project Assistant
Bangaluru,karanatak
Summary
To gain employment with a company that offers me a consistently positive atmosphere to learn new technologies and implement them for the betterment of the business. Personable and dedicated Project Assistant with self-motivated nature focused on independently handling project and team needs. Highly organized in preparing documentation, schedules and communications.
Overview
4
4
years of professional experience
1
1
Language
Work History
Project Assistant
Hemmersbach Pvt Ltd.
Bangalore
03.2022 - Current
- Performed work according to project schedules and established quality standards.
- Created and updated records and files to maintain document compliance.
- Provided assistance with preparation of project-related reports, manuscripts and presentations
- Tracked and recorded open and closed orders and change requests to prevent errors, keeping all team members aligned with current demands.
- Monitored and reported on project risks and proposed solutions.
- Established inventory targets, stock level, and risk mitigation targets and managed flexibility strategy to optimize inventory.
- Tracked and monitored purchase orders, deliveries and invoicing to verify accuracy and compliance.
- Consolidated supplier base while maintaining redundant sources of supply to reduce transit expenses and improve timely delivery.
Dispatcher
Hemmersbach
Bangalore
08.2021 - 03.2022
- Scheduling ticket between user and engineers in the USA using the tool - Fieldcode through calls, chats and email
- Following Up with engineer during Task-Coordinaton in a timely manner to avoid SLA breaches.
- Coordinated with the HP Team to Place Part order for the engineers.
- Supported in maintenance of the application - Fieldcode, to update the engineer Profile , attendance weekly by coordinating with SDM's
Process Associate
IGT Solution Pvt.Ltd
11.2019 - 09.2020
- Handle 70+ calls daily with new customers and providing information to the customers
- Received an average 85% customer satisfaction rating to date, 15%higher than company average
- Handle customer inquiries over the phone and by email
- Tool Used:
- Skyspeed
- Avaya
Education
Bachelor - commerce
Rani Duragawati University
Skills
Project Management
Database administration
Client Relationships
Administrative support
Data Entry
Operations support
Attention to Detail
Problem-Solving
Supply Chain Management
Achievements
Best performance for the month April
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Project Assistant
Hemmersbach Pvt Ltd.
03.2022 - Current
Dispatcher
Hemmersbach
08.2021 - 03.2022
Process Associate
IGT Solution Pvt.Ltd
11.2019 - 09.2020
Bachelor - commerce
Rani Duragawati University