Assistant Manager, SCALE-1 Officer, SBI
Experienced Finance Officer with 5 years of experience with a demonstrated history of working in the banking industry. Experienced in investment analysis and portfolio management. Worked as a Consultant in Digital Operations domain. Skilled in Microsoft Word, Root Cause Analysis, Lean Six Sigma, Management, and Automation Anywhere. Strong finance professional with a Master of Business Administration - MBA focused in International Business from Indian Institute of Foreign Trade.
Overview
9
9
years of professional experience
7
7
years of post-secondary education
6
6
Certifications
3
3
Languages
Work History
Supply Chain Intern
Becton Dickinson
1 2018 - 06.2018
Evaluated vendor performance regularly to ensure adherence to established quality standards, enabling prompt corrective actions when needed.
Collaborated with cross-functional teams to identify areas of improvement in the supply chain process, leading to increased operational efficiency.
Utilized Lean tools and DMAIC methodology and thus improved inventory accuracy
Created a framework and determined the utility of spare parts and segregated them based on its criticality.
Streamlined office operations using automation, oversaw client communications, managed record tracking and data communication activities.
Relationship Manager (Wealth), Scale-1 Officer
State Bank of India
03.2021 - Current
Collaborated with cross-functional teams for seamless management of high-profile accounts, resulting in improved customer satisfaction.
Handled a loan portfolio of more than 500 Crores enabling a growth of 10% in current financial year.
Helped customers in investment journey sourcing approx 7 Crore in Mutual Funds and Life insurance of about 2 crores premium.
Implemented effective communication strategies to maintain ongoing dialogue with clients, fostering long-term partnerships.
Played a crucial role in retaining valuable clients during periods of market volatility by addressing concerns proactively and providing expert guidance on portfolio adjustments.
Senior Associate, Digital Operations Consultant
Cognizant
04.2019 - 07.2020
Conducted revenue based analysis of the companies in various business segments with revenue above $1 billion.
Created Digital Operations Framework ensuring cloud computer services are delivered in efficient and secure manner.
Worked in Robotic Process Automation (RPA) team as a liaison between business and development team and collaborated to gather on shore requirements.
Successfully implemented RPA solutions which improved efficiency.
Analyzed data sets to identify trends and opportunities for process improvements within client organizations.
Testing Analyst
IBM
12.2014 - 09.2015
Collaborated with development teams to resolve defects and improve overall product quality.
Expedited bug resolution by providing detailed reports and analysis to developers, resulting in faster turnaround times for fixes.
Streamlined the testing process by creating reusable test cases for future projects.
Increased visibility into application performance metrics by developing custom dashboards for tracking key indicators during the testing phase.
Incorporated delivery requirements into planning of testing schedules.