Saurav Upadhyay
Jamshedpur
Summary
I am eager to seize an opportunity within your esteemed organization to utilize my skills and expertise in the FMCG sector. With demonstrated leadership abilities and exceptional communication skills, I have consistently achieved remarkable results even under tight time constraints and high-pressure situations.
Overview
3
3
years of professional experience
Work History
Business Proprietor
Shree Banke Bhandar
Jamshedpur
02.2021 - 12.2023
- Developed and implemented a business plan to increase revenue.
- Inventory Management and Optimization:
Demonstrated proficiency in overseeing inventory levels, ordering processes, and replenishment strategies to ensure consistent product availability.
Utilized analytical skills to forecast demand, minimize excess inventory, and optimize stock levels, contributing to cost savings and improved efficiency. - Supply Chain Coordination and Vendor Management:
Established and maintained strong relationships with suppliers, negotiating contracts, and terms to ensure favorable pricing and timely delivery of goods.
Implemented supply chain optimization strategies to streamline processes, reduce lead times, and enhance overall efficiency in procurement operations. - Customer Focus and Service Excellence:
Prioritized customer satisfaction by understanding their needs, addressing inquiries promptly, and resolving issues efficiently to ensure a positive customer experience. Implemented customer-centric initiatives to enhance service quality, exceed expectations, and foster long-term loyalty and retention. - Retail Operations Management:
Successfully owned and managed a supermarket, overseeing all aspects of retail operations, including inventory management, customer service, and sales performance. - Team Leadership and Supervision:
Led a team of employees in the supermarket, providing direction, training, and support to ensure smooth daily operations and exceptional customer service.
Implemented strategies to motivate and engage team members, resulting in increased productivity and job satisfaction. - Customer Relationship Management:
Built strong relationships with customers, ensuring their needs were met and exceeded through personalized service, product knowledge, and effective problem-solving.
Implemented customer loyalty programs and feedback mechanisms to enhance customer satisfaction and retention. - Financial Management and Budgeting:
Managed financial aspects of the supermarket, including budgeting, forecasting, and expense control, to optimize profitability and cost efficiency.
Implemented pricing strategies and promotions to drive sales and maximize revenue while maintaining competitive pricing. - Inventory Control and Supply Chain Management:
Demonstrated proficiency in inventory control, including ordering, stocking, and managing stock levels to meet customer demand while minimizing waste and shrinkage.
Established relationships with suppliers and wholesalers, negotiating contracts and terms to ensure timely delivery and favorable pricing.
Education
BACHELOR OF BUSINESS MANAGEMENT(I.B) - International Business
MAEER'S MITSOM COLLEGE PUNE
PUNE05-2016
Skills
- Employee Development
- Operations Management
- Business Growth and Retention
- Planning and Execution
- Budget Management
- Financial Administration
- Financial Management
- Business Development
- Reporting and Documentation
- Vendor Relations
- Business Marketing
Languages
English
First Language
French
Beginner
A1
Timeline
Business Proprietor
Shree Banke Bhandar
02.2021 - 12.2023
BACHELOR OF BUSINESS MANAGEMENT(I.B) - International Business
MAEER'S MITSOM COLLEGE PUNE
Similar Profiles
HARISANKAR BARIKHARISANKAR BARIK
STORE MANAGER at CHANDI BHANDARSTORE MANAGER at CHANDI BHANDAR
Meet Pradipbhai PatelMeet Pradipbhai Patel
Manager at Pandit Dinayal Grahak BhandarManager at Pandit Dinayal Grahak Bhandar
Aayushi TrivediAayushi Trivedi
Finance Manager at Gaushala Beej BhandarFinance Manager at Gaushala Beej Bhandar